Domain Architect

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Date: 11-Feb-2019

Location: Sydney (Macquarie Park HQ), Australia

The purpose of this role is to provide a high level of business and technical consultancy in all areas of Information Communications Technologies (ICT) to strategic customer accounts. 


The Domain Architect exhibits in-depth technology and business knowledge across a range of industry segments and technology specialties within the ICT space to deliver solutions to Optus customers. The role will place a strong emphasis on the value proposition of ‘enterprise-wide’ solutions to address a customer’s varying business needs.


A strong background in the areas of telecommunications, information technology, applications and implementation/migration challenges across a range of industries and markets is required as you’ll be required to develop innovative / complex ICT road maps, articulating the plan and influencing senior management both externally and internally. 


The role is responsible for providing direction and leadership to technical teams, potentially drawing on expertise from the broader Optus Business when targeting major opportunities and developing associated proposals. This will include being responsible for supporting a complex major FSI account whose commercial needs require sophisticated, innovative and integrated business solutions.


You’ll be the overall solution owner for key streams of a major customer engagement, covering ongoing relationship and major offer stages:

  • Ongoing relationship; providing professional enterprise-wide design and consultancy services to develop innovative ‘whole-of-business’ relationships on an ongoing basis, to address customer business requirements through technology, application and services
  • Offers stages; providing major solution offers (bids), covering technology and commercial ownership, and is instrumental in defining the winning business-to-technology value proposition.


The role will be extensively customer facing and requires a strong rapport with the customer (extensive experience presenting to the C-level executive is crucial) and contribution to proposal authoring and innovative thinking. The position provides a key link between the sales process, product capability owners, and implementation teams.


Skills and Experience;


You possess strong verbal, written, documentation and design skills, coupled with presentation and effective listening skills. You pride yourself on being proactive in the establishment of professional relationships at relevant levels within the customer structured and bring with you strong negotiation skills, advanced consulting and selling skills covering strategic positioning and enterprise-wide solutions-based selling at C – level. Additionally, you understand financial principles and engage in financial return discussions with customers, including the ability to produce costing models. Furthermore, our ideal candidate will also have the following;


  • Substantial experience in the Communications & Information Technology industries providing technical and consulting support
  • Degree qualified in an engineering discipline (either Telecommunications or Information Technology at Certificate IV level and/or Multiple Tertiary qualifications (Engineering/Science/Finance) and/or Post Graduate qualifications (MBA, Management Diploma) will be highly regarded
  • Exposure to enterprise service management and architecture methodologies and frameworks such as ITIL and TOGAF
  • Broad-based ICT/Telecommunications systems design background with detailed understanding of enterprise-wide system architecture and service management methodologies.        
  • Understanding of industry trends and directions (local and international)              
  • Affiliations to industry bodies such as IEEE, ACS or ATUG
  • Relevant vendor and industry certifications. E.g. Cisco
  • Ability to recognize and analyse the customer’s business needs and translate them into relevant ICT solutions and to articulate the value proposition to the customer
  • Understand the role of telecommunications support tools in the areas of Business and Operational Support
  • Experience in the development of long-term business relationships and developing strategic sales plans are essential             
  • Ability to lead major Design teams through setting the architecture strategy, including leading RFT submission activities             
  • Strong thought leadership and collaboration skills
  • Cisco CCNA/CCNP, Microsoft, Google, Juniper, Storage platforms such as Pure/Nimble accreditation (desirable)
  • Advanced knowledge of contract, risk and commercial risks.


At Optus we offer a working experience like none other. We have a variety of benefits including a flexible working environment, On-site child care facilities, discounts on Optus products and services, salary packaging, sustainable transport options, career development tools and lifestyle benefits. For more information on what Optus can offer you, please visit and click on "Working at Optus".



Optus believes in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.

Heads Up!
Due to the fast paced nature of our business, vacancy close dates may change, so make sure you apply today!

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