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Product Manager x 3

Date: 17-Jan-2022

Location: Sydney (Macquarie Park HQ), Australia

Company: Singtel Group




  • 2 x Product Manager vacancies focussing on Mobile products
  • 1 x Product Manager vacancy focussing on Fixed products


So, why Optus?


We don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians.


About your team


Optus for Business services the Australian SMB market which currently comprises 2.3 million businesses and has been growing at a steady rate over the last 5 years.


To achieve our vision of becoming Australia's most loved everyday brand with lasting customer relationships, we will create unique and compelling solutions for small business, offering flexible business-grade mobile, fixed, UC and 3rd party services.


As one of our Product Managers, you will have end-to-end responsibility for all products assigned to you, encompassing product lifecycle management, migrations & exits, trading performance, P&L performance, business improvement and CX. 


Your role will be crucial to delivering strategic, profitable and sustained growth and unique customer experiences.


What makes you perfect for the role?


  • Tertiary qualified in a relevant Business discipline with post-graduate studies (e.g., Masters, MBA) advantageous;
  • Significant experience in an end-to-end Telco product management role including enhancements, lifecycle mgmt., migrations, & exits;
  • P&L, CX and NPS metric ownership, plus leadership of GTM and channel programs;
  • Telecommunications and IT platforms experience, with solid commercial acumen;
  • Excellent communicator with strong relationship management, organisation and planning skills;
  • Solid vendor and contract management experience, able to work effectively with technical IT teams; &
  • Design thinking, self-ownership and accountability, outcome oriented, and customer focused.            


Please apply in confidence with your CV and cover letter via the online function.


As a provider of essential services across Australia, Optus has a critical role in the community through keeping our customers connected to the people they love and the things that matter. It is also our priority to ensure we provide our amazing people and our customers with a healthy and safe workplace environment.


Considering the significant risks posed by COVID-19, Optus expects all workers to be fully vaccinated against COVID-19 by 1st December 2021 and will require vaccination for certain roles as well as access to Optus workplaces.


Please speak to us if you have any questions about this policy or how it impacts you, including any concerns you might have about meeting this requirement.


Optus is a place where we let you do you. Whether you’ll be working in our corporate offices or in a retail store, we're a highly collaborative workplace, and offer a range of perks such as a competitive salary, discounts on products and services, ongoing training, mentoring and development opportunities, up to five days of Volunteer Leave per year, plus our Blended Ways of Working.


Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn.


Please no recruitment agencies, we’ll be managing this role in-house. Any resumes submitted outside of our process will be deemed the sole property of Optus.


We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.​