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Product Strategy Manager

Date: 19-Jun-2022

Location: Sydney (Macquarie Park HQ), Australia

Company: Singtel Group



Are you ready? 


Optus for Business services the Australian SMB market which currently comprises 2.3 million businesses and has been growing at a steady rate over the last 5 years.


To achieve our vision of becoming Australia's most loved everyday brand with lasting customer relationships, we will continue to evolve our Product strategy, clearly defining where to play, right to win and how to win – in accordance with strategic principles of providing customers with simple, flexible, and modular business-grade solutions.


Reporting to the Director of Product Strategy, Operations and Planning, your role is crucial to defining and achieving our strategic ambitions.


Specific duties include, but are not limited to –


  • Leading development & delivery of the Optus for Business Product Annual Operating Plan (AOP) for senior management approval
  • Proactively monitoring and helping to manage the achievement of the plan in full;
  • Working with product SME’s to create impactful strategic plans for product initiatives; 
  • Leading cross-product portfolio strategic initiatives (e.g., modularity); 
  • Driving development & delivery of Product vision, the 3-year strategy and roadmap;
  • Supporting Operations requirements for the Products group; & 
  • Supporting engagement across key Product groups (Mobile, Fixed and Services), stakeholder groups (IT, Finance, Channels, Marketing) and segments (Consumer and Enterprise) to drive collaboration and tight alignment.


 What makes you perfect for the role?


  • Tertiary qualifications in a relevant Business discipline with post-grad studies (e.g., Masters, MBA) desirable;
  • A minimum of 5 years’ professional experience in a similar Telco Product role with a strategic lens;
  • A background in management consulting would be advantageous;
  • You are good at listening and interpreting information as well as gathering data and insights to conduct strategic analysis and provide recommendations
  • Able to lead and develop strategic plans and programs in a large enterprise setting;
  • Ability to lead virtual teams, self-driven, collaborative, outcome oriented & customer focused;            
  • Telecommunications experience and knowledge of technology and telco products/trends is highly desirabl; 
  • Advanced commercial acumen (develop robust financial business cases);
  • Excellent communicator with strong relationship management ability, ability to build rapport, you are well organised with good time management and planning skills; &
  • Passion, tenacity, ownership and accountability.


Importantly, in the role you will:


  • Gain significant experience in product strategy in the small to medium business space across a range of products and technologies; 
  • Work with an authentic and experienced leadership team, with visibility of senior leadership; & 
  • Have an opportunity to help Optus Business shape the strategic direction of its products to better serve Australian businesses. 


Please apply in confidence with your CV and cover letter via the online function.


As a provider of essential services across Australia, Optus has a critical role in the community through keeping our customers connected to the people they love and the things that matter. It is also our priority to ensure we provide our amazing people and our customers with a healthy and safe workplace environment.


Considering the significant risks posed by COVID-19, Optus expects all workers to be fully vaccinated against COVID-19  and will require vaccination for certain roles as well as access to Optus workplaces.


Please speak to us if you have any questions about this policy or how it impacts you, including any concerns you might have about meeting this requirement.


We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.​