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Telesales Representative

Date: 15-May-2019

Location: Macquarie Park, Australia

Company: Singtel

At Optus our vision is to continue to lead Australia through outstanding customer experience and we believe our people are at the heart of this. We are passionate about creating a climate that encourages our people to achieve their best – personally and professionally.

 

We have an exciting opportunity available for individuals in our mass retail call centre team to represent Optus and the essence of our customer’s experience across prepaid services.

As a Telesales Consultant you will form part of a dedicated team of specialist’s agents that deliver world class partnerships and consumer offers to our prepaid retailers. You will add value to existing and new prospects, through both inbound and outbound activities, promoting the range of Optus prepaid mobile products and services.

 

The individual will be required to possess a superior level of service, problem solving, negotiation skills and an ability to manage a broad range of retailer types and complete mobile transactions across all our prepaid channel.

We are on the hunt for proven go-getters with a passion for all things’ customer.  The Telesales consultant will uphold our customer value proposition and deliver results through strong partnerships and ease of doing business. You will be accountable for achieving sales targets, identifying issues, developing and executing the appropriate resolution pathway and actions, that balances both the needs of our retail partners and the business.

 

What we are looking for:

•        Experience working in an inbound or outbound sales role

•        Driven to achieve sales target

•        Ability to confidently engage and build strong relationships with our retailers

•        Knowledge of the Optus Prepaid Mobile Products

•        Drive and desire to expand knowledge and develop skills

•        Ability to build retailer loyalty by providing a high level of customer service

•        Motivated to achieve goals both individually and within a team environment

•        A motivation to thrive and develop with a long-term career within our business

 

Finally, your engaging personality will see you with proven experience in working with teams to achieve outcomes, the ability to be a self-starter and the hunger to learn from your peers and leaders.

 

Employee Benefits

Working at Optus will provide you with a range of benefits that will enrich your personal and professional life. With features such as a range on on-site Health and Wellbeing specialists, financial advisers, company discounts and child care services, we ensure that we provide you with a safe and productive work environment.

Head on over to http://www.optus.com.au/about/careers to find out more about what it's like working with Optus.

Optus believes in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.


Heads Up!
Due to the fast paced nature of our business, vacancy close dates may change, so make sure you apply today!

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