Account Manager

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

We are seeking a high-performing Account Manager to drive new business growth for Optus Enterprise across the South Australian market.

In this role, you will manage a portfolio of medium to large organisations within the SA Telco/ ICT sector, building strong relationships and delivering tailored, complex technology solutions. You will collaborate with a broad virtual team to engage senior stakeholders across enterprise and local councils, developing strategic account plans and identifying opportunities to expand customer value.

Success in this role will be driven by your ability to win new business, grow revenue and profitability, and increase customer share of wallet, while maintaining high levels of customer satisfaction. This is a fantastic opportunity for a commercially astute professional with strong strategic planning, problem-solving, and stakeholder management skills to make a significant impact.

What You’ll Do

• Drive new business growth by achieving orders, revenue and product sales targets across a defined SA Telco/ ICT territory
• Maintain high levels of sales activity to build and manage a strong, sustainable opportunity pipeline
• Develop and execute strategic territory, account and opportunity plans to maximise customer value and market share
• Build and maintain strong relationships with senior stakeholders across enterprise and government customers
• Collaborate with internal Optus teams to deliver seamless solutions, ensuring successful implementation and high customer satisfaction
• Maintain accurate CRM records, reporting, and documentation while ensuring timely communication and effective stakeholder alignment

What You Bring

• Proven experience (5+ years) in B2B sales within the corporate and/or government sector, with tertiary qualifications desirable
• Strong consultative sales approach with the ability to sell complex technical solutions and develop compelling business cases
• Excellent business acumen with the ability to engage and influence senior stakeholders (CIO, CFO, CEO level)
• Demonstrated ability to build and maintain strong customer relationships, supported by outstanding communication, presentation and negotiation skills
• Highly organised with strong planning, self-management and administrative capabilities, including experience developing account and opportunity plans
• Advanced computer skills, including Microsoft Office and CRM systems, with strong analytical capability and understanding of (or interest in) the Telco/ ICT market

The good stuff….

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Prime CBD location offering easy access to transport, dining, retail, and city amenities.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
• Free onsite and offsite parking for added convenience

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity