Associate Director, Network Delivery & Engagement

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

The Associate Director – Network Delivery & Engagement leads strategic transformation initiatives to improve network build operations, working closely with the Director of Construction Transformation. The role focuses on driving capital and operational efficiencies, enhancing vendor and commercial performance, and simplifying delivery models to support scalable, effective network deployment. It requires strong leadership, commercial acumen, and the ability to influence stakeholders and manage complex, cross-functional programs in a fast-paced environment.

This role is open to candidates in Sydney and Melbourne.

Your day to day will consist of

• Lead strategic transformation initiatives across Access construction and network delivery operations to improve cost, quality, speed, and delivery outcomes.
• Identify and deliver Capex and Opex efficiency opportunities through process optimisation, operating model improvements, automation, and commercial initiatives.
• Partner with Construction, Engineering, Delivery, Finance, Procurement, and Network teams to drive end-to-end transformation outcomes.
• Support the development and execution of the Construction Transformation roadmap aligned to broader Networks strategy and operational priorities.
• Lead large-scale workstreams and programs focused on delivery simplification, vendor performance, governance uplift, and operational effectiveness.
• Develop and maintain executive-level reporting, business cases, transformation updates, and performance insights.
• Drive accountability and governance across strategic initiatives, ensuring delivery milestones, financial outcomes, and risk obligations are achieved.
• Manage and influence senior vendor relationships to improve commercial outcomes, delivery performance, and operational alignment.
• Provide strategic recommendations and insights to senior leadership on construction delivery performance, risks, opportunities, and transformation priorities.
• Support continuous improvement initiatives that strengthen execution capability, standardisation, and operational maturity across the Access delivery environment.

What makes you perfect for the role

• Significant experience in transformation, strategy, commercial management, or large-scale delivery programs within telecommunications, infrastructure, engineering, or construction environments.
• Strong commercial acumen with demonstrated experience delivering operational and financial efficiency outcomes.
• Proven ability to lead complex transformation initiatives across multiple stakeholder groups and operational environments.
• Experience managing senior vendor and partner relationships, including commercial and performance governance.
• Strong understanding of telecommunications network delivery, construction operations, or infrastructure deployment environments.
• Ability to influence and engage senior stakeholders across technical, operational, and corporate functions.
• Strong analytical, problem-solving, and strategic thinking capability.
• Demonstrated experience developing business cases, executive reporting, and transformation roadmaps.

What’s in it for you?

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity