Associate Director - End User Technology

It starts with YES!

At Optus, we have an ambitious goal to be Australia’s most loved everyday brand.
 

The Associate Director for End User Technology is responsible for overseeing and improving the technology infrastructure that supports a productive and efficient work environment. This role involves strategic planning, implementation, and management of workplace technologies, ensuring that they align with organisational goals and foster collaboration, innovation, and colleague happiness.
 

The Associate Director will work closely with the business to prepare recommendations for a range of senior stakeholders and key decision makers across the organisation for key strategic vendor partnerships and market tenders. The incumbent will assist the Director of Workplace Technology in driving various aspects of workplace technology projects and manage them as a portfolio.
 

Your day in the life at Optus,
 

• Develop and implement a lifecycle management strategy for all end-user technology platforms (hardware and software).
• Establish and lead maintenance schedules for timely updates, repairs, and replacements.
• Coordinate support resources to resolve technical issues and minimize downtime.
• Plan and complete technology refresh cycles to ensure alignment with Optus’ strategic goals.
• Track KPIs to supervise end-user technology performance and identify areas for improvement.
• Run budgets for end-user technology lifecycle, ensuring cost-effectiveness and alignment with organizational objectives.

Your skills to pay the bills
 

• Proven industry experience with a successful track record of managing an EUT portfolio, with hands-on Project and Program delivery.
• Demonstrated experience managing the strategic outcomes for large organisations, through all phases of EUT delivery lifecycle in a commercial environment, showcasing quantifiable results and ongoing improvements.
• Excellent Problem-Solving skills with the ability to analyse a problem and come up with tactical and strategic solutions.
• Sophisticated knowledge of design, implementation and management of end user technology platforms within organisation supporting a high volume of users.
• You will be responsible for team members and their deliverables, by providing fit-for-purpose governance to support the portfolio delivery inclusive of adherence mechanisms to cater to organizational compliance obligations.
• You're agile and adapt to a wide range of duties such as workforce planning, strategic planning, financial management, program management etc.

Perks we love at Optus
 

• 3 days in the office, 2 days remote – with flexible hours to suit!
• Inclusive paid parental leave, up to 14 weeks for the primary care giver
• All Optus employees have access to resources, webinars and support via the ‘Parents at Work portal’
• Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University)
• Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network
• Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!

Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes!

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au along with your preferred method of contact and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.
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