Demand & Supply Planning Manager

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions.

As a Demand and Supply Planning Manager at Optus Administration Pty Ltd, you will lead efforts to optimize our supply chain operations. Based in lively Macquarie Park, you will develop our Sales and Operations Planning (S&OP) processes. Your role ensures smooth coordination across Finance, Sales, Marketing, Product, and Operations departments.

What You’ll Do | Your day to day will consist of

• Take on the role of S&OP process owner, encouraging steady improvement and alignment throughout all cycles including Demand Review, Supply Review, Pre S&OP, and Executive S&OP.
• Leverage AI-enabled forecasting to improve demand planning accuracy and ensure commercially aligned outputs.
• Facilitate critical trade-off discussions balancing growth, service, cost, and inventory.
• Prepare and lead Executive S&OP meetings, providing clear, data-driven narratives for executive decision-making.
• Integrate new product introductions, range changes, and end-of-life decisions into demand and S&OP plans, ensuring alignment on product roadmaps and launch readiness.
• Act as the main point of contact between Finance, Commercial, and Operations, converting commercial and marketing plans into practical demand and supply strategies.
• Promote ongoing improvement efforts and assist in integrating advanced analytics and AI into planning procedures.

What You Bring | What makes you perfect for the role?

• Demonstrated expertise in demand and supply planning, with a solid grasp of S&OP/IBP processes.
• Outstanding analytical skills with the ability to interpret AI-generated forecasts and translate them into actionable insights.
• Strong communication and facilitation skills, capable of leading cross-functional discussions and influencing senior leadership.
• Demonstrated ability to manage complex trade-offs and drive alignment across different business functions.
• Expertise in using scenario modelling and what-if analysis to assess supply and demand responses.
• A collaborative approach, with a track record of successfully implementing continuous improvement initiatives.
• Ability to thrive in a fast-paced, dynamic environment and prioritise tasks effectively.

The good stuff…. | What’s in it for you?

• Competitive remuneration and colleague discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and outstanding shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through colleague-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity