Digital Advisor

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

The Digital Advisor will design and implement end-to-end automation solutions, provide technical leadership, and guide stakeholders through change. This role is critical to ensuring Optus Wholesale achieves its strategic objectives and embraces a Digital Everywhere mindset.

What You’ll Do

• Review, document, and automate key business processes to deliver strategic, efficient solutions.
• Provide thought leadership in automation technologies, manage strategic solutions, and ensure timely delivery of projects.
• Act as a trusted advisor, facilitate workshops, and drive adoption of automation products.
• Implement guidelines, standardize documentation, and foster a culture of continuous improvement.

What You Bring 

• Certified Advanced Developer & Solutions Architect (UiPath preferred), with strong knowledge of automation tools (Kryon, BluePrism), coding languages (Java, SQL), and BSS platforms.
• Proven ability to analyze and improve processes, with experience in agile delivery.
• Outstanding presentation and documentation skills, with the ability to educate and influence collaborators.
• Critical thinker with a passion for continuous improvement and strategic alignment.

The good stuff…

• Competitive remuneration and colleague discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and outstanding shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through colleague-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact, and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity

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