Lead Designer - IP

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

This role leads the design and implementation of inventory and service order management solutions that support IP and transport networks. Aligned with the reference architecture and tooling strategy, it bridges business requirements with technical design to enable efficient network build, planning, and operations. The role also provides technical leadership across inventory management and service fulfilment platforms.

We are open to candidates in Sydney, Melbourne and Brisbane

Your day to day will consist of

• Design end‑to‑end inventory management and service order management solutions supporting IP and transport networks.
• Translate business requirements into technical solutions aligned with domain reference and enterprise architectures.
• Provide subject matter expertise in inventory, network resource management, and service fulfilment platforms.
• Lead cross‑functional teams (architects, engineers, developers, vendors) to deliver integrated solutions.
• Evaluate, prototype, and recommend inventory and service fulfilment technologies through PoCs and feasibility assessments.
• Define current and target state architectures and develop phased implementation and transition plans.
• Lead solution implementation and produce comprehensive technical documentation, ensuring alignment with industry standards (TM Forum, ITIL).

What makes you perfect for the role

• Bachelor’s degree in computer science, Information Technology, Engineering, or related field.
• 5+ years of experience in solution design or technical consulting, systems integration, or inventory/asset management/service order management systems.
• Proven track record of delivering complex technical solutions in telecommunications or network-intensive environments.
• Strong understanding of inventory management principles, asset lifecycle management, and service order management solutions.
• Knowledge of integration technologies including REST APIs, SOAP, ETL tools, and middleware platforms supplemented by an understanding of the networking technologies.
• Experience in telecommunications, ISP, or large-scale network environments.
• Strong communication skills with ability to articulate technical concepts to non-technical audiences.

What’s in it for you?

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity