Lead Resiliency Program Manager

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

Based in Macquarie Park, Sydney, The Lead Resiliency Program Manager - Tx will lead, plan and execute large scale network deployment AOP projects and Technology Team, engage various external/internal stakeholders and maintain relationships at all levels within Optus Access Network. This role will oversee the deployment and resiliency of transmission infrastructure, ensuring successful delivery of large-scale initiatives that support business growth, government programs, and operational excellence.

Your day to day will consist of

• Manage and lead a high‑performing Transmission technology function, embedding technical excellence, accountable delivery, and collaborative engineering culture across complex network programs.
• Develop and present technically robust business cases for new transmission initiatives, incorporating detailed financial modelling, risk assessment, and long‑term capacity and scalability analysis.
• Act as the escalation point for complex technical or project delivery issues.
• Lead end-to-end resiliency program management of large-scale transmission technology projects.
• Deliver individual programs and projects as required by the business in line with their specifications.
• Implement strategies to optimise capital & or Opex expenditure.
• Manage several external vendors and contractors to deliver the required programs.
• Compile monthly capital & or Opex forecasts and analyze financial reports for assigned capital projects.
• Participate in high-level commercial negotiations with vendors in regard to delivery partners and equipment suppliers.
• Support and cultivate strategic partnerships with technology vendors and system integrators to enhance capability in delivering complex, large‑scale transmission and infrastructure programs. 

What makes you perfect for the role

• Bachelor’s degree in engineering, computer science, business, or telecommunications (or equivalent) plus strong telco experience; PMI/Prince2/PMBOK/ITIL certifications highly regarded.
• Proven experience leading cross‑functional delivery teams (PMs, network engineers, PEs) through the design, integration, and rollout of large‑scale infrastructure resiliency programs.
• Deep technical experience in resilient transmission clusters using multiple transmission media, with strong exposure to mobile access networks, large‑scale deployments, and data centre/exchange environments.
• Solid understanding of TCP/IP, SDH/CE/WDM, BGP, OSPF, and telco solution design across full project lifecycles.
• Experience managing CAPEX/OPEX, SAP financial tasks, procurement, contracts/tenders, and preparing TCOs.
• Strong command of project management and delivery methodologies (Optus frameworks included) and ability to apply quality control standards.
• Proven ability to manage cross‑functional, multi‑location technical teams under high pressure and complex conditions.
• Highly resilient, accountable, adaptable, results oriented, proactive, with strong decision making under time/budget constraints.

What’s in it for you?

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

• At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity