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Operational Data Steward

Date: 05-Oct-2022

Location: Macquarie Park, Australia

Company: Singtel Group


About Us

At Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and relentlessly improving every day, we're creating a better tomorrow for all Australians. Our vision is to be Australia's most loved everyday brand with lasting customer relationships, and we want you to be an influential and key part of delivering our new ways of working!


About the Team

Optus recognises the value of data as a strategic asset and has established a Data Strategy, Governance & Analytics team to lead the organisation in transforming its ability to become data driven. Sitting in the Digital Business Unit as recognition of the focus Optus has on delivering data-driven digital products, we develop the vision, strategy and culture to manage data as an enterprise asset for Optus in collaboration with key stakeholders within the Group Data Office and Group IT, Optus Consumer, Business, Wholesale and Enterprise.


About the Role


 Think, Engage, Lead, Deliver


 Key Responsibilities include:

  • Support the data owners/stewards to set common data standards, definitions and quality requirements
  • Ensure data is defined, classified and catalogued in the enterprise tools
  • Collaborate across a range of business data users, process owners, systems owners, and data creators to help achieve the objectives, while also ensuring adherence to data standards
  • Coordinate the capture and tracking of data issues, including engaging stakeholders, ad hoc data profiling and/or regular reporting. May assist with escalations from events, issues or breaches related to data
  • Assist with administering data forums, ensuring agendas, data quality dashboards, issues, and any other relevant material is gathered and or prepared and distributed in a timing manner to members
  • Identify risks and issues, quantifying the impacts or value where possible
  • Support the development and maintenance of data as an asset, and the ways to classify and organise it for fast and efficient discovery and access, including the development of metadata rules to support data classification and discovery
  • Ensure accuracy and accessibility of information to users
  • Data Catalogue and Business Glossary are maintained and updated based on agreed priorities
  • Greater data community adoption of data knowledge tools (glossary, catalogue etc)
  • Incremental improvement in data mgmt. standard compliance
  • Contribute to data quality rule development, monitoring and recommendations
  • Liaise with other Data Stewards and SMEs with regards to root cause analysis                        


About You

We are looking for the following experience, knowledge and attributes         

  • 5+ years’ experience in a data role, including data analysis, reporting, analytics and/or business intelligence        
  • Significant experience in managing data lifecycle processes, or data value chains
  • Experience in technology, process and/or data projects        
  • Understanding of Data Management maturity models and different data management practices / disciplines (including data architecture, master data mgmt. DQ, governance, data knowledge management).        
  • Demonstrated ability to influence and solve complex problems
  • Strong stakeholder management skills
  • Proactive and resilient to stakeholder engagement challenges
  • Agility and adaptability in rapidly changing working environment         
  • Approaches to handle ambiguity and diverse stakeholder needs
  • SQL        
  • It is desirable that you also have experience in the broader data field including data and solution architecture and data analytics.
  • Data catalogue / glossary management        
  • Informatica Axon, EDC and Data Privacy Management