Product Manager, Subscription - Optus Sport

It starts with YES!
 

At Optus, we have an ambitious goal to be Australia’s most loved everyday brand.
 

As a Subscription Product Manager at Optus Sport, you'll be the driving force behind Optus Sport’s subscription success to attract, retain, and win back customers. You’ll leverage customer data insights, customer feedback, seasonal moments and emerging football fan behaviours to develop and execute compelling subscription propositions that will grow revenue across the subscription products.
 

You will collaborate with teams across Optus Sport and Optus to drive subscription revenue for Optus Sport subscriptions via direct-to-consumer, and via Optus SubHub, and ultimately drive long lasting customer relationships with Optus.
 

Your day in the life at Optus
 

• Become the subscription guru: Craft data-driven offers and initiatives to maximize revenue, acquisition and user retention for Optus Sport subscriptions by creating and communicating commercial models, collaborating with Product, Marketing and GTM to build and launch offers
• Lead the charge: Develop a clear annual roadmap for subscription initiatives, maximizing seasonal moments and key customer lifecycle milestone journeys. Digest weekly Trading reports and derive actions to keep the base on our growth trajectory
• Model the commercials: With experience in the numbers, build out commercial models for the initiatives this role plans to take to market. Collaborate with Finance and Strategy teams to ensure solid value and ROI towards the consumer revenue goals
• Champion collaboration: Foster seamless workflows within Optus Sport’s Marketing, Insights, Product and Tech teams, and build strong partnerships with wider Optus teams across Mobile and Home products, Retail, SubHub and Customer Success teams. Own the process with Finance, Legal and Go-to-Market teams to coordinate initiatives to launch. Create clear briefs to ensure everyone's on the same page.
• Digest the data: Analyse customer data and emerging trends across our insights stack, subscription platform, and customer engagement platforms to maximise opportunities towards revenue growth

Your skills to pay the bills

• An extensive and storied career in managing subscription performance in media or e-commerce enterprises
• Your product management and commercial skills in working with numbers to develop high ROI initiatives and expertly execute them through to launch
• Excellent communication skills in walking stakeholders and cross-functional teams through strategic ideation through to tangible outcomes
• Proven experience leading customer growth with proven ability to lead and leverage resources towards a common goal
• Assertiveness and the ability to work in a high pressure, fast-paced environment
• Advanced understanding of current e-commerce and subscription trends

Perks we love at Optus

• 3 days in the office, 2 days remote – with flexible hours to suit!
• Inclusive paid parental leave, up to 14 weeks for the primary care giver
• All Optus employees have access to resources, webinars and support via the ‘Parents at Work portal’
• Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University)
• Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network
• Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
• Two easy travel options to Sydney Campus: Optus bus from Sydney CBD (20min travel time) and Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!

Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes!

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au along with your preferred method of contact and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.

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