Program Manager, Transport Delivery

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

The Program Manager, Transport Delivery oversees the end-to-end planning and execution of IP and transport network deployment programs, ensuring successful delivery, optimisation, and onboarding of transmission solutions across the telecommunications network. The role requires strong leadership, program management, and technical expertise, working closely with cross-functional teams, vendors, and stakeholders to deliver projects, manage risks, and drive operational efficiency. It also focuses on continuous improvement, enhancing service delivery productivity, reducing costs, and improving customer experience and revenue performance through strategic analysis and innovation.

Your day to day will consist of

• Lead planning and prioritisation of programs aligned to the Annual Operating Plan (AOP), including coordinating engineering and customer order delivery.
• Manage CAPEX/OPEX budgets, financial forecasting, inventory, and material availability to ensure on-time project execution.
• Oversee service partners and vendors nationally, ensuring effective procurement, governance, and delivery of cost-efficient, high-quality solutions.
• Track and report on program progress, resources, risks, and financial performance, ensuring alignment with timelines, budgets, and KPIs.
• Drive stakeholder engagement across internal teams and external partners to deliver projects on time, within budget, and to WHS and quality standards.
• Promote continuous improvement by optimising costs, managing contract variations, mitigating risks, and resolving issues to support efficient delivery.
• Oversee end-to-end project execution by managing dependencies, onboarding new technologies, handling escalations, and ensuring adherence to Optus standards and delivery processes.
• Drive operational and financial performance by managing contract changes, forecasts, reporting, resource planning, and improving delivery efficiency, cost, and accountability.
• Ensure quality outcomes through governance of vendors/service partners, compliance with technical and WHS standards, and effective handover and documentation processes.

What makes you perfect for the role

• Engineering degree with 10+ years’ experience in telecommunications project, vendor, and infrastructure deployment, including senior delivery roles.
• Extensive experience across transport network operations (Mobile, Fixed, Core, Enterprise) and large-scale program delivery.
• Proven expertise in leading procurement, major tenders, and contract management for transport engineering services and equipment.
• Strong background in transformation programs, commercial management, and driving strategic initiatives using industry insights.
• Demonstrated leadership capability managing teams, leaders, and offshore resources, with strong stakeholder engagement skills.
• High-level program management, problem-solving, and commercial acumen, supported by certified project management qualifications.
• Strong personal and professional attributes including adaptability, customer focus, integrity, teamwork, and solid understanding of regulatory, WHS, and environmental standards.

What’s in it for you?

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity