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Quality Assurance Analyst

Date: 17-Jun-2022

Location: Macquarie Park, Australia

Company: Singtel Group



Position Summary


The primary role of a Quality Assurance Analyst is to ensure high quality of product configuration and systems development via the execution of Quality Assurance processes and procedures and also ensuring the organization is adhering to standards, procedures and methodologies


Key Responsibilities


Activities supporting this role include:

  • Assisting with establishing and maintaining an effective Quality Assurance function
  • Testing new rate plans and Config items for Billing & Provisioning Systems (Amdocs MEC, GRT, BPT)
  • Participating in the development of testing methods and standards with internal and external (outsourced) teams and ensuring the appropriate testing takes place
  • Conduct analysis and problem rectification, including system changes required to prevent a recurrence of the incident
  • Ensure quality of changes on IT platforms to allow the successful migration of all configurations and changes to rating and billing functionality to production environment


Experience and Qualifications


  • Certificate / Diploma / Degree - Computer Science, Information Technology or relevant computer-related courses
  • Commercial experience of Relational Databases (eg SQL-Server, Informix, Oracle)
  • Commercial experience of SQL Language, Unix
  • Good general Communications skills (presentation, listening, explaining)
  • Commercial experience in Amdocs MEC/EPC, ARBOR
  • Configuration Testing, Amdocs Invoicing
  • Ability to work under pressure and manage numerous tasks
  • Demonstrated experience presenting and communication to senior stakeholders
  • Ability to solve problems quickly and creatively and communicate relevant stakeholders
  • Attention to detail
  • Flexibility to handle changing priorities
  • Proven record of continuous improvement



Optus is a place where we let you do you.  We offer all kinds of benefits, such as:

Work collaboratively in an open, agile environment with flexible working hours and location

Discounts with over 400 companies Australia wide (Technology, Retail, Home, Fashion and more!)

Mobile & Internet discounts, Novated Car Leasing, and other financial benefits

Onsite facilities at Macquarie Park such as a Gym, GP, Mini-Mart, Cafes

Private bus service to and from Campus to Epping and Wynyard stations

Flexible work arrangements with a hybrid working location model.