Senior ICT Quoting Specialist

Why Optus?

We are a business fuelled by optimism, unwavering customer focus and a team of amazing people.

And that’s where we come in…. “the amazing people” part!

We don’t sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit.

This role is to act as the Senior ICT quoting specialist & advisor for our ICT customers and deliver the best customer experience. The ICT quoting specialist will be expected to use their extensive experience in vendor relationships, pricing negotiations, distribution channels, and deal registrations to produce the most competitive and market leading quotes for our strategic, enterprise and government customers.

Your day to day will consist of...

· Provide excellent customer service to our clients, ensuring quoting and pricing needs are met, tackling any enquires the client may have, assisting in issue resolution, and ensuring post sales queries are directed to the correct teams

· Work autonomously as the key liaison between sales and vendors

· Supporting the sales team in the growth of ICT new business sales

· Working collaboratively with multiple teams across the business and our suppliers to ensure a smooth end to end transition from customer quote to order

· Develop a close working relationship with our preferred distributors and vendors

What makes you perfect for the role?

· Extensive experience in a service/sales/Sales support position working closely with customers and internal stakeholders

· Extensive experience in vendor relationships, pricing negotiations, distribution channels, and deal registrations

· Good understanding of ICT Products and Solutions

· Experience with IT Maintenance, SaaS and vendor subscriptions

Optus is a place where we let you do you. We offer a range of benefits including:

· 3 days in the office, 2 days remote – with flexible hours to suit!

· Inclusive paid parental leave, up to 14 weeks for the primary care giver

· All Optus employees have access to resources, webinars and support via the ‘Parents at Work portal’

· Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University)

· Connect at work through our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network and Young Professionals.

· Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office

· Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!

Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn!

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive.

If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.