Senior Manager, Digital Product Manager - Digital Identity

Please note, this is a 12 Month Maternity Leave Contract.

It starts with YES!

Optus proactively forges its future through technology, innovation, and investment as a challenger brand.

Join a dynamic team managing digital identity strategy for Optus products. Be at the frontier of digital innovation at Optus, working within a fast-paced agile environment in our Digital Connected Experience Community. Our mission is to deliver simple, intuitive, and innovative digital experiences that engage customers, increase revenue, and position Optus as a market leader in digital delivery. This role is crucial in crafting our digital identity and authentication strategy and roadmap, ensuring alignment with our broader ID policy.

Your day in the life of a Digital Product Manager – Digital Identity at Optus

• Continuously finding opportunities to improve and refine Optus’ processes, and rationalising existing assets and procedures.

• Owning arguments for new features and experiences, ensuring they align with Optus’ strategic goals.

• Managing Optus' digital identity verification implementations.

• Engaging with vendors to ensure operational excellence and identifying new integration and advancement opportunities.

• Driving roadmap alignment between squads within the Digital Community, and across the organization including Product, IT, Finance, and Customer Success.

• Understanding key cyber security trends to determine roadmap priorities.

• Collaborating with the Strategy & Performance team of the Digital Connected Experience Community to articulate requirements and necessary capacity from squads.

To excel in this role, you should have:

• Proven experience in digital product management, particularly in digital identity and authentication.

• Strong strategic growth mindset with the ability to make commercially focused decisions.

• Outstanding communication and negotiation skills, with the ability to effectively manage collaborators.

• Experience working in a fast-paced agile environment.

• A data-driven approach to priorities and decision points.

• Strong understanding of cyber security trends and their impact on digital identity.

Perks we love at Optus

• 3 days in the office, 2 days remote – with flexible hours to suit!

• All Optus colleagues have access to resources, webinars, and support via the ‘Parents at Work portal’.

• Own your own growth by accessing an extensive online and facilitator-led learning catalogue.

• Connect at work through our colleague-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network, and Young Professionals.

• Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office.

• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!

Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes!

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.