Senior Platform Engineer, AI

Senior Platform Engineer, AI

Optus & AI  
 

At Optus, our vision is to become Australia’s most loved everyday brand with lasting customer relationships. For decades we’ve said yes when others have said no. This optimistic challenger spirit makes us who we are today.  

We’ve been using AI to improve the lives of our customers for almost ten years. From understanding the root cause of customer issues and proactively resolving them, to using it to inform our investment decisions, AI is embedded into what we do.   

With new cutting-edge tech at our fingertips, exciting partnerships under our belt and around every corner (Google and Samsung to name a couple), and a growing collective of talented people, we’re taking AI at Optus to the next level.   

We’re bringing together the most curious-minded people to solve real problems, connect Australians like never before, and help shape the future of Optus while we’re at it. And your future too. We’re already on our way, and ahead of lots of the competition. Now’s the time to go bigger than ever.    

This is no ‘quick win’ – we’re in this for the long haul because we know the positive impact it can make on our customers, communities and colleagues. We’re committed to doing it responsibly and ethically and we want you to be a part of it. You’re invited to join the Optus AI division.   
  
Big opportunities  
 

We’re serious when we say we’re looking for people to define the future of AI at Optus. We’re rapidly scaling our AI capabilities and have cutting-edge tech at our fingertips. We’ve worked on world firsts with the world’s best thinkers like Google and Amazon. And have more exciting partnerships in the pipeline. Our leaders are investing in innovation in a big way and they’re backing our every move. It’s an exciting time to come aboard.  

Your day to day will consist of...   

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Providing technical leadership across cross-functional teams to deliver high-quality, scalable platform solutions that meet business objectives and ensure alignment with the company’s long-term IT strategy 

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Collaborating closely with architects, solution designers, and dev-ops engineers to translate complex requirements into resilient, performant platform capabilities that drive customer-centric and business-aligned solutions 

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Managing end-to-end platform operations, including automation, monitoring, and troubleshooting, to enhance uptime, maintain system health, and ensure seamless deployment and integration with existing infrastructure 

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Developing and refining CI/CD pipelines and release automation tools to streamline delivery, improve testing rigor, and reduce cycle times, using tools like Jenkins, Sonar, and Git-based source control 

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Conducting technical reviews and mentoring team members, championing best practices in software design, security, and performance to foster continuous improvement across platform projects 

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Engaging in proactive problem-solving and rapid response to incidents, leveraging your expertise to diagnose issues, implement patches, and drive root-cause analysis for sustained platform stability 

 
What makes you perfect for the role?   

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Strong experience in designing and implementing scalable, reliable platform solutions for AI or data-intensive applications, ensuring alignment with long-term IT and business goals 

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Proficiency in cloud platforms (AWS, Azure, or GCP) and infrastructure as code (IaC) tools like Terraform or CloudFormation, enabling efficient, automated environment management 

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Expertise in CI/CD pipeline development and release automation, with experience in Jenkins, Sonar, and Git-based source control systems to ensure smooth and secure deployments 

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Solid understanding of containerisation and orchestration (Docker, Kubernetes) for managing microservices in a high-availability, distributed computing environment 

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Demonstrated problem-solving skills in platform operations, including monitoring, incident response, and root-cause analysis to maintain platform health and minimise downtime 

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Background in security best practices and performance tuning for robust, optimised, and resilient platform architecture in high-stakes AI applications 

Optus is a place where we let you do you. We offer a range of benefits including:   

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3 days in the office, 2 days remote – with flexible hours to suit!   

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Inclusive paid parental leave with up to 14 weeks for the primary care giver   

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All Optus employees have access to resources, webinars and support via the ‘Parents at Work portal’   

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Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University)   

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Connect at work through one of our employee-led volunteer groups: Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network   

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Vibrant campus life and a variety of facilities including restaurants, cafes, gymnasium, GP, and post office.   

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Easy travel to Sydney Campus: Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!   

Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn!    

Intrigued but don't tick every box? We are building our AI capabilities and value diverse perspectives. If you're driven to join us on this journey, apply now - your passion matters more than a perfect match.   

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au along with your preferred method of contact and we will be in touch.  AI 

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.