Senior Platform Owner - Event Management

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions.

The OSS Senior Platform Owner role is within the Operational Support Systems (OSS) team in the Core Network division of Optus Networks and leads a team of professionals that will consist of internal and vendor personnel and owns all components in the Optus Event Management platforms

The Platform management accountabilities include: the life cycle management of the platforms including managing upgrades, enhancements, of the platform as well as stepping in to support the resolution of any escalated operational issues the platform may have. The OSS SPO will work with OSS Domain Architect to maintain a long-term strategy, architecture of the platforms in their remit, including a three-year rolling architecture & budget requirement to manage the platform in alignment to strategy, architecture, and roadmap.

What you’ll be doing

• Own and manage Network Performance and Event/Fault Management platforms (e.g. Nokia NAC PM, HPE Temip, OpenNMS), including all system integrations with NMS.
• Provide end‑to‑end technical ownership of platforms across their full lifecycle, ensuring upgrades, replacements, decommissioning, and compliance with Optus resilience and security standards.
• Lead and be accountable for platform delivery projects, using a mix of direct management, vendor‑led (turnkey), and partnered delivery models.
• Own platform solution design and oversee implementation and integration across northbound and southbound interfaces with suppliers and internal teams.
• Work closely with OSS Operations to manage critical operational issues, improve alarm strategies, and continuously enhance fault and event management practices.
• Govern and manage supplier performance and commercial outcomes, including ensuring value for money across Capex and Opex spend.
• Drive platform adoption and strategic optimisation by engaging engineering and operations users, reviewing incident root cause and staying abreast of industry trends.

What makes you perfect for the role?

• Degree‑qualified in Telecommunications, Electrical Engineering, Computer Science, or Software Engineering; relevant technical certifications (e.g. Java, Kubernetes, Kafka, Cloud, AI) or hand on experiences in HPE TeMIP, Nokia NAC are desirable.
• Extensive systems, solutions engineering, or software development background (15+ years), including deep hands‑on development experience and strong exposure to the Telco industry, particularly OSS environments.
• Proven expertise in enterprise‑grade application design and architecture, with strong knowledge of OSS Assurance domains such as fault, performance, configuration, service, and customer experience management, including telco network topology.
• Strong understanding of infrastructure, networking, virtualisation, databases (relational, NoSQL, graph), containerisation (Docker, Kubernetes), workflow and rule engines, message buses (e.g. Kafka), and SNMP‑based systems (e.g. OpenNMS).
• Hands‑on experience in modern software development (e.g. Java, Groovy, Apache NiFi) with knowledge of AI/ML applications for automation, fault detection, and network recovery as an advantage.
• Excellent communication across technical and executive stakeholders, strong governance of code quality, releases, and vendor deliverables, with the ability to manage teams, allocate work, and mentor technical staff.

Optus is a place where we let you do you. We offer a range of benefits including:

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive.

If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.