Service Management Architect

We don’t sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit.

This is a large two-year program to refresh the LAN/WAN/ Wi-Fi platforms onto Aruba technology as well as integrating with the shared common services and Optus management platforms as well as AWS and Zscaler.  All successful candidates will need to be Australian Citizens and be able to be security cleared for the program.

The Service Management Architect is responsible for developing & reviewing detailed customer technical designs, bills of materials and Client proposals, both in response to ongoing operational in-contract needs and in major project Change Request scenarios.

Ready to reimagine your career at Optus?

• Architectural design and documentation of the converged Network environments as a high level Design Authority
• Deliver a high level of technical advice and expertise to support, identify and provide new technical solutions and maintain architectural integrity
• Responsibility for the design of complex business solutions that integrate all data, voice, video communications and systems components into an effective network
• Engagement with Vendor Sales/Systems Engineers

It starts with you!

• Tertiary qualifications in IT or Engineering field.
• Proven technical experience, with exposure to pre-sales/Embedded Architect experience (at senior IT / executive level).
• Experience in developing detailed customer technical designs, bills of materials and Client proposals.
• Detailed understanding of one or more of the following technology areas: · Data Networks (HP Aruba, Juniper and/or Cisco, routing & switching), Security, Server, Storage and cloud technologies, Network toolsets, reporting platforms and other related technology.
• You must be an Australian citizen and be eligible for Federal Government security clearance.

The good stuff …

• 3 days in the office, 2 days remote – with flexible hours to suit!
• Inclusive paid parental leave, up to 14 weeks for the primary care giver
• All Optus employees have access to resources, webinars and support via the ‘Parents at Work portal’
• Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University)
• Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network
• Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!

At Optus, we have an ambitious goal to be Australia’s most loved everyday brand. Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au along with your preferred method of contact and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.