Technical Specialist - Access Network

About the role

We are seeking an experienced Technical Specialist to join our Performance and Optimisation team within the Consumer Networks function based in Sydney. This role plays a critical part in optimisation and performance management of Optus’ 4G and 5G Mobile Radio Access Network, with a strong focus on customer experience and network performance outcomes.

As a senior technical contributor, you will lead complex optimisation initiatives, introduce new technologies and act as a subject matter expert (SME) across state and national stakeholders.

Your day to day will consist of

• Travelling to sites
• Managing and improving state-level 4G/5G network performance, ensuring key radio KPIs are achieved
• Owning network performance analysis, including identification of worst-performing cells and implementation of optimisation solutions
• Leading large-scale optimisation initiatives, trials and feature/parameter testing
• Supporting special event capacity planning, performance monitoring and field testing
• Contributing as an SME to national standardisation and optimisation forums
• Supporting service management teams with customer complaint investigations, including in‑building and repeater solutions
• Planning, integrating and optimising new sites, sector adds and technology overlays
• Providing technical input into business and leadership presentations
• Mentoring and supporting team members with advanced technical guidance
• Working closely with vendors, deployment partners and internal stakeholders to deliver optimal network outcomes
• Ensuring compliance with WHS, regulatory and safety requirements, including ACMA and MCF standards

What makes you perfect for the role?

• A tertiary qualification in Telecommunications Engineering (or a related discipline), or equivalent experience
• Extensive experience in Radio Access Network (RAN) engineering within the mobile telecommunications industry
• Ability to work ‘on call’ when required
• Current full drivers license
• Strong expertise across LTE, 5G, FWA and IoT mobile technologies
• Deep understanding of network performance metrics, counters and KPIs
• Hands‑on experience with Ericsson, Nokia and Huawei RAN equipment
• Ericsson, Nokia and Huawei RAN configuration management
• Proficiency with drive test and optimisation tools such as TEMS, NEMO, ActixOne, Atoll, NetAct and OSS platforms
• Experience with in‑building coverage solutions
• Knowledge of Australian telecommunications regulations and compliance requirements (ACMA, MCF, EME)
• Proficiency in data analytics and automation is preferred
• Ability to work autonomously, manage competing priorities and deliver results under pressure

What’s in it for you?

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products, plus unique shopping discounts with our retail partners.
• Competitive leave policies, including additional Connected days to focus on culture, family, health, community, or whatever’s important to you.
• Inclusive parental support, with carer‑neutral paid Parental Leave of up to 16 weeks to support growing families.
• Learning and development opportunities through Optus U, offering industry‑focused micro‑credentials developed with La Trobe and Macquarie Universities, helping you build future‑ready skills.
• A strong commitment to connection and inclusion, supported by employee‑led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Wellbeing support when you need it, with free access to confidential counselling and support services available 24/7 — in person, by phone, SMS or video.

At Optus, we are strengthened by others and value diversity in all its forms. We are committed to providing equal employment opportunities to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as part of the LGBTQIA+ community, individuals who have served in the armed forces, and individuals identifying as Aboriginal and/or Torres Strait Islander.

We are committed to making our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably, please email AccessibleRecruitment@optus.com.au or call 1800 309 170 — we’re here to help.

For more information on Diversity, Inclusion & Belonging at Optus, please visit:
https://www.optus.com.au/about/inclusion-diversity