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Managed Security Devices (MSD) Engineer
Date: 10-Jan-2021
Location: Singapore, Singapore
Company: Singtel
Responsibilities
Incident Management:
- Perform 2nd level technical support upon 1st level escalation for the various security devices (Firewall, NIPS/HIPS, Web Proxy, Database monitoring, Website defacement, Privileged Identity Management, etc)
- Perform escalation to internal product domain experts and external service providers (3rd party vendors)
- Work with 3rd party vendors on resolution of the incidents
- Provide Incident Reports based on Severity
Configuration Management:
- Perform regular configuration backup & restoration, archival, Disaster recovery testing
- Remediation of security vulnerabilities
- Keep relevant documents updated
Device Change Management:
- Implement customer approved Change Requests
- Plan and coordinate device maintenance on necessary software patching and version upgrades (patch management)
- Maintain security devices such as Firewall, NIPS/HIPS, Web Proxy, Privileged Identity Management including keeping devices up to date, mitigate security vulnerabilities etc
- Ensure devices security hardening in place
The ideal candidate:
- Minimal 2-3 years of relevant working experience as an IT Security engineer/consultant
- Possess a Bachelor Degree in Information Technology / Computer Engineering
- CISSP certified or other IT security product certifications is a plus
- Familiar with ITIL processes or possess ITIL certification is a plus