Manager, Analytics & Insights

Be a Part of Something BIG! 

• Apply data analytics and business intelligence to support business strategies and goals
• Support necessary reporting and data needs for business in their decision making and strategic planning
• Perform analysis and draw insights proactively that provides value to business
• Comfortable with working on large and complex datasets
• Deliver actionable insights to top executives and their leadership teams, partnering them to identify opportunities for revenue growth, improve customer experience and cost optimization
• Managing a team of business & data analysts

Make An Impact By

• Provide data analysis, generate actionable insights & recommendations to support the business, including acquisition, usage, retention, base analysis, etc.
• Perform direct data research to support management decision making including market sizing and competitive analysis
• Design and create business dashboards and other performance reports leveraging advanced analytical tools and data models to support regular meeting and business decision making/planning
• Partner closely with all relevant stakeholders (e.g., CLM, sales, product marketing, business teams etc.) in making strategic data driven analysis and decisions
• Partner closely with all stakeholders (e.g., IT, other team members, other data team) to ensure efficient and effective data collection/analysis process
• Support the planning/budgeting process, and prepare necessary materials for regular business reviews, performance updates to Singtel Singapore and Group top management and annual planning process. Responsibilities include planning, preparing, pre-syndication with related key stakeholders and follow up on subsequent execution.
• Leading a team of analysts - managing resourcing, work prioritization and personal & career development for the team

Skills for Success:

• Degree in business or computer science, engineering with good academic records
• 2-3 years of relevant experience in data analytics
• Proven experience of data analysis, data visualization and presentation of findings
• Excellent in Excel, Powerpoint
• Database Query - SQL
• Visual Dashboard – Power BI, Tableau
• Exceptional analytical and quantitative problem-solving skills
• Ability to multi task
• Ability to work collaboratively in a team environment
• Ability to work effectively with people at all levels in an organization
• Ability to communicate complex ideas effectively - both verbally and in writing
• Leadership experience of a small team

Rewards that Go Beyond

• Full suite of health and wellness benefits 
• Ongoing training and development programs 
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

Hiring Manager: Daniel Chua

Talent Acquisition Manager: Ching Yap