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Facilities Manager (130491)

Date: 16-Oct-2021

Location: Singapore, Singapore

Company: Singtel Group


Singtel, Asia’s leading communications technology group, provides an extensive range of telecommunications and digital services to millions of consumers and businesses across Asia, Australia, Africa and the USA. With over 140 years of innovation behind us, we continue to push boundaries in our networks and services, to enrich lives and transform businesses.


Our core values – Customer Focus, Challenger Spirit, Teamwork, Integrity, and Personal Excellence – shape the way we work. We are passionate about making a difference and have an open and inclusive culture where everyone is empowered to do their best. Our diverse business means you will enjoy unique opportunities and rewarding experiences to learn and grow your career in a dynamic industry.


Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020




  • Lead the Corporate Facilities team to plan, operate, maintain and ensuring 24/7 operational readiness of essential M&E and building services such as power & cooling systems, fire protection, security & surveillance system, cleaning, plumbing & sanitation, pest control, landscape, handyman services, etc.
  • Perform as Demand Office to appoint Managing Agent to oversee the operations of outsourced service providers for M&E services, power, cooling, fire protection, cleaning, plumbing & sanitation, pest control, landscape, handyman services, etc. including vendor governance, service level assurance, performance tracking & monitoring, audits, regulatory compliance, incident management, rectification and intervention,
  • Assist in the preparation of OPEX/CAPEX budget, including formulating programs relating to routine and periodic maintenance work, monitoring and control to ensure completion within time and cost objectives.
  • Plan and oversee upgrading/improvement works such as M&E power upgrade, replacement of electrical systems, UPS/rectifiers, diesel generators, air-conditioning systems, fire protection system, building automation system, public address system, etc. as scheduled and/or when required.
  • Contract management including calling tenders, quotation, evaluation, negotiation, derafting, preparation of adjudication papers, award and administer contracts and payments for M&E and building maintenance, minor works, M&E fit-out and upgrading works.
  • Co-ordinate, supervise and convene operation meetings with the Managing Agent on provision of comprehensive property management services, including lease management, car parking and security management, fire safety, workplace safety, environmental health, etc. equipment/system improvements, cyclical replacement of ageing, end-of-life/support equipment to ensure operational readiness of essential M&E and building services.
  • Oversee energy audit, conservation, management and implement green initiatives and develop viable plan for implementation of energy conservation measures as part of cost transformation initiatives and to achieve BCA Green Mark certification or better.
  • Perform joint operation risk assessment with Risk Management as part of the annual facilities risk review (FRR) exercise, to minimize risk exposure and impact on business and insurance costs, ensure compliance with guidelines and carry out long-term planning for risk mitigation and building resiliency.
  • Review, develop, implement response plans to deal with emergency situations resulting from equipment failure, power shutdown, etc. Carry out investigation and root-cause- analysis and recommend preventive measures on reported cases of service breakdown, accident, fire incident and other irregularities.
  • Review, develop, liase with consultants & authorities on matters relating to building statutory requirements and ensure compliance with regulations pertaining to fire safety, occupational safety and health, etc.
  • Assist the fire safety manager, station managers, principal house supervisors in the planning and drawing up of fire evacuation plan, organize and evaluate fire drills as required by the Fire Safety Authority.
  • Assist in providing technical solutions to Singtel stakeholders during housekeeping meetings, keep users aware of the activities on building and facilities, collect information and feedback to users on their requirements.
  • To maintain a high customer satisfaction level in rendering facilities management services to our stakeholders.



We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.