Manager, Corporate Facilities Management

Date: 1 Oct 2023

Location: Singapore, Singapore

Company: Singtel Group

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 61 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit 


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.


  • Responsible for the delivery of efficient and cost-effective facility management and to NCS’s property portfolio
  • To supervise and lead the outsourced service providers to ensure day to day facilities management, maintenance of systems, service and the processes are consistently kept at high standard to support our operational requirements.
  • Responsible for the performance of the team and delivery of KPIs.
  • Plan, Support and execute comprehensive facility management programs for all M & E systems and services of the buildings
  • Implement preventive and/or predictive maintenance program for all M & E systems and all its related works to ensure availability of services at optimum function at all times.
  • Responsible for the administration of all contractual obligations for maintenance contracts including but not limited to facilities management, BMS/BAS, generator sets, replacement and improvement work, etc.
  • Review of contracts specifications to ensure cost effectiveness and competitiveness.
  • Plan, conduct, supervise and carry out inspections and follow up on replacement and/or rectification works thereafter.
  • Develop and maintain good partnership with stakeholders, contractors and/or vendors.
  • Facilitate and ensure contractors/vendors complete the repair, maintenance and /or upgrading work within required timeline and standards.
  • Identify and troubleshoot problems with proposed solutions on all facilities issues as it arises. 
  • Prepare and manage budget(OPEX & CAPEX) for M & E systems.
  • Develop and implement response plans for emergency situation relating to property management. 
  • To adhere with the Standard Operation procedure and to make recommendation for improvement on workflow or processes. 
  • Liaise with authorities relating to building statutory requirements and ensure compliance to all legislation e.g fire safety, occupational safety and health, etc.
  • Carry out investigation and recommend preventive measures on reported cases of service breakdown, accidents, fire incidents and other irregularities
  • To work with WSH managers / principal house supervisors in the planning and drawing up of fire evacuation plan, organize and evaluate fire drills as required by the Fire Safety Authority
  • To provide technical solutions to users during WSH and keep users aware of the activities on building and facilities. Collect information and feedback to users on their requirements
  • To drive NCS’s Green initiatives, plan and manage renewable energy projects and co-ordinate CSR reporting (water consumption, electricity, etc)
  • Ensure compliance with all energy related regulatory requirements
  • Obtain and maintain BCA Green Mark certification.

The ideal candidate should possess: 

  • Degree in Electrical or Mechanical Engineering or its equivalent. Applicants with substantial relevant experience in facilities management may apply
  • Certified Green Mark Facilities Manager.
  • Minimum 7 years relevant experience in facilities management of buildings, with at least 3 years at managerial level
  • Able to work with minimal supervision. Must be a good team player
  • Good customer service attributes
  • Good interpersonal and negotiation skills as job requires extensive cross functional/divisional dealings
  • Must be able to perceive changing needs and environment with astuteness and rapidly formulate and implement appropriate and effective counter measures