Manager, Corporate Transformation

Be a part of something BIG!

Say HELLO to BIG Possibilities with Singtel KL (Sudong MY Sdn Bhd)!

Singtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next-generation technology to create a more sustainable and digital future. Now, we are bringing this energy to Kuala Lumpur with the launch of our brand-new Shared Services Centre!

The Manager Corporate Transformation – RPA Developer supports the digital agenda of corporate functions through driving automation initiatives and using technology to develop innovative solutions that directly impact business processes.

Make an Impact by:

Scope, develop and deploy Power Platform solutions

• Automation Development:
• Design, build, and implement automation workflows using Power Platform to streamline business processes and enhance operational efficiency.

• Solution Design:
• Work with business stakeholders and analysts to identify opportunities for process automation. Design RPA solutions that address business needs, ensuring scalability and longevity.

• Integration:
• Integrate Power Automate with a wide range of enterprise applications, databases, and cloud services, including Microsoft 365 apps (e.g., SharePoint, Teams, Outlook), third-party systems, and APIs.

• Process Optimization:
• Continuously improve automated workflows by identifying areas for optimization, improving performance, and ensuring error handling and logging mechanisms are in place.

• Testing and Validation:
• Perform rigorous testing and validation of automated processes to ensure they operate correctly and meet defined business requirements. Troubleshoot and resolve issues in existing automations.

• Documentation and Knowledge Transfer:
• Create detailed documentation for workflows, automation processes, and system configurations. Provide knowledge transfer and training to end-users and other team members.

• Monitoring and Maintenance:
• Monitor the performance of automated processes and ensure they remain functional and efficient. Provide support for troubleshooting and addressing operational issues related to automation solutions.

• Collaboration and Support:
• Collaborate with cross-functional teams, including business analysts, IT, and operations teams, to ensure smooth integration and deployment of automation solutions.

• Growth mindset:

• • Enjoy working in a diverse team, sharing successes and growth and possess excellent communication skills

Skills for Success:

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, Automation, or a closely related discipline.

• Experience 2 – 4 years of hands-on experience in relevant working experience in Power Automate development or any RPA tool
• Expertise in Power Automate (both Cloud and Desktop).
• Knowledge of REST APIs, Web Services, HTTP requests, and connectors to enable seamless data exchange between systems.
• Familiarity with automation best practices such as error handling, logging, and retry mechanisms.

• Proficient in UiPath for robotic process automation, with working knowledge of Python, VBA, and core programming principles.
• Professional certifications in Power Platform, UiPath, Tableau, or other relevant technologies are highly desirable.
• Foundational knowledge of machine learning concepts, AI-driven tools, and their practical applications in business automation and analytics.
• Strong data literacy with the ability to interpret, analyze, and visualize complex datasets to drive insights and decision-making.
• Excellent presentation skills and the ability to translate technical solutions into business value for diverse stakeholders.
• A proactive, innovative thinker with a passion for continuous learning, experimentation, and staying ahead of emerging tech trends.