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Associate Director, Group Risk Management

Date: 11-Apr-2019

Location: Singapore, Singapore

Company: Singtel

Being part of the SingTel Group Risk Management, the role partners business leaders on risk management and provides support to the Risk Management Committee (RMC) and Board Risk Committee (RC) in the oversight of the Group’s risks and mitigations.


The role entails close engagement with the business units (Group Consumer & Group Enterprise) and support functions in Singapore and other countries (outside of Australia) to establish risk strategies, identify, assess and monitor risks (including new and emerging risks as well as catastrophic risks) in a structured manner, and develop appropriate risk mitigation plans in accordance with the Group’s risk appetite and thresholds.

In addition, the role is required to monitor and report on the level of compliance to the Board-approved Risk Appetite Statement and Risk Tolerance Framework which provides guidance to Management on key risk parameters.  The role will also assist the Head, Group Risk Management in ensuring overall risk oversight on the business units.




  • Report to the RMC and the Board / RC on material matters, findings and recommendations pertaining to risk management
  • Work with  business units and functions to implement the appropriate risk management policies and procedures taking into account the Board-approved Risk Appetite Statement and Risk Tolerance Framework; integrate risk management within the Annual Operating Plan / Budget and any other critical processes 
  • Act as the risk advisor to the business units and functions, and promote risk awareness and accountability
  • Drive an adequate and effective risk management system across the Group, covering the strategic, operational, financial as well as catastrophic types of risks through leveraging on internal and external assurance service providers and other functional / subject matter experts
  • Facilitate the preparation / update of the risk registers (and relevant risk reports containing risk indicators) which identify and assess the key risks facing the Group’s business and review / monitor the internal controls to mitigate the risks. This entails identifying the risk areas where there exist gaps pertaining to policies or processes, and / or ineffective or inadequate resources (system, people, others), in order that the appropriate mitigation plans can be developed and implemented.
  • Promote a risk and control awareness culture within the SingTel through risk awareness programme (communications, workshops, dialogues) and sharing of past learnings
  • Work collaboratively with the other team members within Group Risk Management to ensure adequate and cost effective coverage of the insurable areas, comprehensive and effective BC&DR plans and practices, and crisis exercises and reviews
  • Support Management / Management Committee in assessing the risks and contract deviations on major contracts.  This entails having a good understanding of the underlying risks and appreciation of the legality of the contract deviations (both sales and procurement contracts) that require approval by Management / Management Committee.
  • Participate in relevant risk management subcommittees or discussions
  • Undertake any other responsibilities / duties as assigned by the RC and RMC




  • A good degree in Finance, Accounting, Business or Economics.
  • At least 8-10 years of risk management, consulting, or auditing work experience
  • Experience in working in challenging business environment with proven capabilities in organizing, summarizing and presenting complex information 
  • Good knowledge of risk management and control concepts, leading risk management practices and standards (e.g. ISO 31000, COSO)
  • Good engagement skills.  Good communication (oral, written) and presentation skills and proven track record in interacting with all levels of management
  • Strong analytical and critical thinking skills - independent and objective
  • A strong team player with positive attitude. Highly driven, autonomous and resilient. Enjoy working in a dynamic and multi-cultural team and business environment
  • Understanding of the telecommunications / ICT industry and the risks faced by the SingTel Group and its businesses