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Manager, Group Strategic Comms

Date: 21-Jul-2021

Location: Singapore, Singapore

Company: Singtel Group


Singtel, Asia’s leading communications technology group, provides an extensive range of telecommunications and digital services to millions of consumers and businesses across Asia, Australia, Africa and the USA. With over 140 years of innovation behind us, we continue to push boundaries in our networks and services, to enrich lives and transform businesses.


Our core values – Customer Focus, Challenger Spirit, Teamwork, Integrity, and Personal Excellence – shape the way we work. We are passionate about making a difference and have an open and inclusive culture where everyone is empowered to do their best. Our diverse business means you will enjoy unique opportunities and rewarding experiences to learn and grow your career in a dynamic industry.


Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020



Key Responsibilities:  
•    Work with a team of communications professionals to proactively engage media on key developments in Singtel’s strategy, business plans, products, solutions and innovations. 
•    Oversee media announcements for Singtel’s Business Units (consumer, digital and enterprise) including news releases, interviews, events and online updates. 
•    Develop and carry out an active, effective and efficient media engagement programme. 
•    Advise Business and Support Units in developing and implementing media related activities to achieve positive coverage. 
•    Craft compelling key messages, media statements and speeches for senior management. 
•    Work with key stakeholders, including senior management, on issues and crisis management. 
•    Leverage Singtel’s online and social networks to drive a greater sense of community engagement and customer experience. 
•    Ensure alignment of messages for internal and external communications. 
•    Liaise with selected regulators, partners, communities and industry associations in media matters. 


•    A degree from a recognised university, preferably specialising in Corporate Communications. 
•    Possess minimum 8 years’ experience in communications including media relations, marketing communications, social media and events management. Annual report experience is an added advantage.
•    Proven project management skills.
•    Excellent media relations and interpersonal/networking skills. 
•    Experience working directly with top management. 
•    Knowledge of info communications operations and business environment is advantageous. 
•    Proficient in both English and Chinese language (spoken and written). 
•    Experience in internet/intranet content management/design is an added advantage. 
•    Good team player, self-motivated, results oriented with multi-tasking capabilities and a good attitude.



We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.