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Senior / Manager, Group Strategic Communications

Date: 25-Jun-2022

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.


Being part of the Group Strategic communication team, you will be driving positive media coverage as well as promote and protect reputation, taking an organised, detail-oriented and energetic approach. The ideal candidate should have a passion for storytelling and writing, and preferably have a good understanding of the telecom, media and technology industries, or a strong aptitude for acquiring new domain knowledge.


Key responsibilities:

  • Work with a team of communications professionals to protect and enhance the reputation of Singtel
  • Drive positive coverage across a broad range of media, including consumer, business and trade publications and digital, social platforms  
  • Manage the creation of press and internal communications materials
  • Organise press briefings, media sessions, events, prepare briefing materials 
  • Provide counsel to cross-functional partners in policy, legal, marketing etc. within the company on media engagement and crisis management
  • Monitor traditional and online media and take appropriate steps to rectify negative publicity and impact
  • Proactively identify, monitor, and manage crises and issues and develop crisis management communication plans in collaboration with business units


The ideal candidate should possess the following:

  • A degree from a recognised university, preferably specialising in Mass Communications/Public Relations/Business.
  • Possess minimum 5-8 years of relevant experience in corporate communications, media relations and issues management (preferably in a publicly listed company).
  • Writing and editing skills including speech writing. Must have ability and passion for writing
  • Integrated communications experience
  • Excellent people skills and command of written and spoken English
  • Ability to demonstrate a successful track record in the following areas:
  • Lead projects to achieve stipulated objectives and goals
  • Self-starter who possesses strong planning and organisational skills, very resourceful
  • Able to produce clear, factual and relevant information in written form
  • Strengths in relationship management and ability to influence peers, subordinates, seniors and external media
  • Good project skills
  • Technology and net-savvy, proficient in Microsoft Office applications


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated