Manager, Growth and Transformation, Gov+
Date: 13 Dec 2024
Location: Singapore, Singapore
Company: Singtel Group
NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
As a Manager/Senior Manager for Growth and Transformation, you will support the NCS Gov+ leadership in planning and executing Gov+ strategic initiatives across NCS Gov+ client accounts and practices to drive the Gov+ growth agenda. This would entail a good understanding of the government sector, NCS offerings, industry trends and close interlocks with key stakeholders across Public Service and Defence & Homeland Security client service units.
What will you do?
- Support the Gov+ leadership in planning and executing strategic initiatives across NCS Gov+ client accounts and practices
- Engage and work closely with leaders and stakeholders from Gov+ Client Service Units (including Client Service Leads, Client Delivery Leads, Sales Leads) on strategic initiatives activities
- Track and measure Gov+ strategic initiatives outcomes, e.g. cloud, Centre of Excellence, GenAI, sustainability, SaaS solutions, digital contact centres etc.
- Support the Gov+ leadership in planning and executing local, regional and global business campaigns and sales pursuits
- Work with internal stakeholders and external partners in planning and executing Gov+ campaigns as part of the Gov+ leadership’s strategic initiatives
- Leverage industrial knowledge and research to deliver analytic insights to drive campaigns and improve Gov+ sales, revenue and profitability
- Manage relationships with internal and external stakeholder groups, and work with key individuals across corporate functions, finance, and business to develop solutions
- Support the Gov+ leads in all other transformation and strategic activities
The ideal candidate should possess:
- Strong business acumen and understanding on the wide range of NCS service offerings
- Experienced in supporting a technology practice in driving strategic campaigns and key practice initiatives
- Supported and proven track record in change management activities within a complex and large organisation
- Exceptional communication skills, both written and verbal
- Proficient in PowerPoint materials for managements and top executives
- Ability to develop detailed business development plans
- Well-versed in external and internal stakeholder management across all levels in an organisation
- Self-motivated with a positive “can-do” attitude and problem-solving skills
- Ability to influence others towards a common vision and goal
- Ability to thrive in ambiguous situations and in a fast-paced environment
- Change management or design thinking certification will be advantageous
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.