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Manager, Infrastructure Engineering

Date: 02-Mar-2023

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.


Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!



  • To manage Cable Fault Management Centre so as to provide 24x7 support to all cable faults. 
  • To manage a team of Field Engineers to ensure all fault tickets and cable incidences are resolved timely. To constantly improve on resolution time. 
  • Handle Cable Damage Incidence.
  • To manage a team of field engineers on dark fibre provisioning so as to ensure they are delivered timely and within customers specifications. To work with customer to understand their technical specifications. To provide quotations to customer if additional cost is required.
  • To ensure timely closure of worksorder and timely processing of claims to contractors.
  • To participate in RFP, tender and sales enquiries on dark fibre.
  • Be the subject matter expert on all operation matters.  
  • To improve on Fixed Network Infrastructure availability via splitter installations, RFMTS provisioning and planned status fibre. 
  • General maintenance of Exchange infrastructure like Flood monitoring, Easypath and MCT. 


The Ideal candidate should possess:

  • Degree in Electronics Engineering.
  • 8 years of related work experience.
  • Able to be on hands on in the role.


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.