Manager, Interconnect

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

Be a Part of Something BIG! 

As a Manager, Interconnect, you will be responsible for managing, plans, maintains and implements changes to Singtel’s interconnection network. Manage operational/technical procedures, licensees and operators with regard to interconnect and regulatory requirements/matters.

Make an Impact by 

• Plans, maintains and implements changes to Singtel’s interconnection network
• Coordinates across departments to detail workflows and network operational procedures. Operational procedures include site visits to Exchange premises/ Cable stations and handle Common Duct Network
• Preparation of reports to regulator(s) and assist with and/or prepare submissions with regard to regulatory requirements and public/closed consultations
• Interaction with regulators/operators/licensees through calls, meetings etc. to manage the various stakeholders and issues
• Participate in industry working groups e.g. number portability, tunnels meetings.
• Coordinate with finance and billing departments to work out details and workflow on billing and settlement
• Bills operators for interconnect charges, handle billing verification and monitor payment status
• Coordinate with IT/Product to work out required new system specifications and functionalities
• Draft/manage correspondences, Agreements or Contracts
• Manage call detail records and documentation for billing and operational procedures
• Engage in technical discussion/negotiation with licensees
• Process the orders and transactions from/ with other licensees and handle day to day operation work
• Work cohesively with the team members and cross department to ensure that all tasks and deliverables are completed according to schedule

Skills for Success

• Degree in Engineering (any fields) or equivalent qualifications in Telecommunications
• 1-2 years of relevant experience or knowledge/understanding of telecommunications and infrastructure fixed, wireless, internet etc
• Excellent writing and verbal communication skills

Rewards that Go Beyond 

• Full suite of health and wellness benefits   
• Ongoing training and development programs   
• Internal mobility opportunities 

Your Career Growth Starts Here. Apply Now! 

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.