Saves Solutions Consultant | 271 Collins Street

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Date: 05-Feb-2019

Location: Melbourne, Australia

The Saves Solutions team is a pivotal part of the Optus business with the primary focus of ensuring existing customers retain a valued relationship and service with Optus.

The role

As a Saves Solutions Consultant, you will use your natural ability and passion for helping people to identify the customers’ requirements by understanding the reasons why they were looking to leave. Using your knowledge of the product suite you will use save offers and deals they’ll help retain the all-important customer.  You are also part of a wider vibrant and success focused digital sales team to opportunities for career development.  This is your chance to help make a difference to our customers.

The Perks

We offer salary package plus an industry leading uncapped commission structure along with incentives, trips overseas, discounts on products and many other rewards and perks. We also offer full training and ongoing development opportunities to allow you to reach your full potential. 

About you

We’re looking for people who are energetic, passionate and people focussed. Successful colleagues in our team come from diverse backgrounds and the skills we look for include:

  • Proven experience engaging with customers, driving and identifying solution selling opportunities or requirements in a contact centre/ sales environment
  • The ability to retain customers by understanding their current needs and future requirements
  • Someone that thrives in a team and KPI driven environment
  • A positive can-do attitude that craves success
  • A true passion for driving sales & providing outstanding customer experience
  • Be adaptable and thrive in a dynamic atmosphere
  • A love of technology & confidence working across multiple systems
  • A desire to learn new things and connect with your peers to create an engaging and fun learning environment

Apply now to join us!

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