Small Business Specialist, Merrylands

Date: 2 Apr 2024

Location: Merrylands, Australia

Company: Singtel Group

Challenge yourself. Change the game. It starts with YES!


At Optus, our vision is to be the most loved everyday brand with lasting customer relationships. We're not just a brand; we're a movement, forging ahead with ground breaking tech, unwavering innovation, and brave investments. Embrace the spirit of a true challenger with us. We truly believe in the power of diversity, in weaving a tapestry of experiences, backgrounds, and perspectives that fuel our creativity and foster deep connections with our customers.


Be the Voice for Small Businesses


Embark on a pivotal role as a Small Business Specialist at our Merrylands store empowering businesses to grow - you'll be shaping communities. This role will see you Empower, Elevate & Excel.


  • Encourage Growth: Work as part of a team in showcasing Optus Business solutions, guiding them towards their full potential 
  • Team Harmony: Connect seamlessly with your peers to elevate the customer experience to new heights 
  • Solutions Architect: You excel in finding creative answers to complex challenges, turning obstacles into opportunities for our customers


It starts with you!

  • You understand the unique needs and aspirations of small business owners, and are passionate about turning them into reality
  • Experienced in making a meaningful impact on businesses and communities
  • Collaboration isn't just a word for you; it's a way of life growing in an environment where everyone's voice is valued


Perks we love at Optus

  • Competitive remuneration - $71,900 OTE (inc. Super) with generous sales commissions
  • Discounts on Optus products & services ($80 monthly credit + 25% discount on all plans)
  • Unlock additional benefits to over 400 retailers Australia-wide including Iconic, Mimco, Sephora, Myer & Ticketek
  • Access to professional development, training & mentoring opportunities offered through our exclusive OptusU! Capability Institute
  • Join our employee networks such as Express Yourself, Yarn & Elevate – Elevate is our employee network creating an inclusive community to empower & elevate women
  • Connect with what matters – 1 additional paid ‘Connected’ day annually for health, well-being, celebrating important family celebrations
  • Access to 14 weeks paid parental leave, paid volunteer leave & gender affirmation leave
  • Flexible working arrangements – talk to us about how this role can be flexible for you


Intrigued – but perhaps you don’t align to 100% of the role requirements? That’s OK, we strongly encourage you to apply – we all have growth & development opportunities.


We are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. More information on Diversity, Inclusion & Belonging at Optus is available for you to read at


Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes!