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#NEXTSOLUTIONS2020 - Conversational Platform Technical Lead

Date: 10-Apr-2021

Location: Singapore, Singapore

Company: Singtel Group

The technical lead is responsible to develop an NCS conversational software platform based on design requirements and ensure the platform is working to specification, where program codes have conformed to standards and are delivered with quality meeting schedule and requirements. The technical lead is also involved in chatbot and/or conversational projects, lead conversation design sessions with project stakeholders as well as implementing and maintaining the projects.



  • Lead development team to ensure the design and programme codes conform to architecture and design standards and that design satisfies functional and system requirements
  • Analyse functional requirements to translate into application design using established design methodologies and guidelines
  • Ensure codes comply with NCS security guidelines
  • Analyse process/program specifications & translate specifications to program codes, conforming to program guidelines and programming best practices
  • Participate in peer reviews to improve project quality
  • Hands-on individual and be able to work with local and offshore teams to deliver projects on the technical aspects
  • Participate in requirements gathering; work with project stakeholders in reviewing and refining functional specifications
  • Make changes to configurable items, which include hardware, software, documentation, etc. It covers configuration management planning, configuration identification, configuration controls & audits
  • Develop unit test package, execute tests & document test results to ensure the quality of the program
  • Assist in the integration testing, system testing, User Acceptance Test (UAT) & implementation activities to fix the reported problems/bugs of the system to ensure the smooth execution of programs in the production environment
  • Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently
  • Prepare & maintain up-to-date system documentation


The ideal candidate should possess:


  • Possess Degree in Computer Science/IT 
  • Minimum 4 years of relevant IT experience and technically competent in JavaScript, jQuery, REACT, ASP.NET Core, SQL Server
  • Strong experience in integration of REST Services and 3rd party APIs
  • Experience with project work in microservice application development
  • Experience in .NET Core, ASP.NET Core, React development
  • Experience working on Azure and using services like App Service, SQL Azure, Redis Cache, Cognitive Services, among others
  • Understanding of Natural Language Processing
  • Understanding of microservice architectures
  • Strong analytical skills to understand business use cases
  • Good conversation design skills.
  • Possess a can-do attitude, initiative, creativity and ability to work under stringent time
  • Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards
  • Strong problem-solving skills and ability to think out of the box
  • Team player with strong communication and interpersonal skills
  • Self-motivator with a positive attitude and with high energy