Network Engineer

Date: 15 May 2024

Location: Singapore, Singapore

Company: Singtel Group

 

Be a part of something BIG!

 

The role of Systems Engineer is to provide operational support to the Cloud/System infrastructure and services defined by the respective customers by Service Levels.

 

Make an Impact by:

 

1.     To provide 24x7 Support in responding promptly to system alerts, attend to incident escalation, incident troubleshooting, perform service recovery.

2.     Provisioning and de-provisioning Public Cloud (eg. AWS, AZURE, GCP) or Private Cloud accounts or setup new on-premise System Infra for customers with little supervision (or follow established SOP/Work Instructions).

3.     Deploying, managing, and operating Public Cloud (eg. AWS, AZURE, GCP) or Private Cloud environments or on-premise system infra with little supervision (or follow established SOP/Work Instructions).

4.     Good understanding of Public Cloud/IT System operational best practices & able to adopt with little supervision.

5.     Able to provide support in SAN storage administration & Backup (CommVault, Vertitas)

6.     Able to keep technical documentation up to date

7.     Good understanding on change management process & able to follow diligently.

8.     Able to monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.

9.     Monitor Cloud Infra / IT Systems health according to standard operations procedures & respond according to the agreed service level & provide regular reporting to relevant parties.

10.   Able to support root cause analysis & implement pro-active measures.

11.   Reasonable understanding of security standards or best practices & adhering to it to avoid security breaches and reduce system vulnerability.

12.   Able to provide input to security audits (as required).

 

Skills for Success:

  • Bachelor degree in Computer Information Systems or related field
  • Minimum 1-2 years working experience relevant to functional area, especially in supporting IT Systems / Virtualised Environment / Cloud Infra
  • ITIL v3 Foundation Certification
  • VMWare VCP Certification
  • Certification in Azure System Administration
  • Certification in AWS System Administration

 

Rewards that Go Beyond:

  • Full suite of health and wellness benefits
  • Ongoing training and development programs
  • Internal mobility opportunities

 

Your Career Growth Starts Here. Apply Now!

 

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.