Network Planning Manager

Date: 24 Nov 2023

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. 

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.


Make an Impact by:

  • Proactively engage the customers primarily for all in-country Pre-sales technical matters.
  • Design, plan and setup/expand new/existing SingTel Private IPVPN / MPLS network, and Secured Data Network.  This will include ensuring that design conforms to Singtel's Service Level Agreement and ease of operation and maintenance.
  • Manage the lifecycle of the network and security devices, and refresh equipment at appropriate times to prevent network failures due to wear and tear.
  • Manage the lifecycle of the network and security services, and algorithm at appropriate times to prevent service failures and improve service restoration time.
  • Design, plan, implement and configure various network and security element including core routers, access routers, switches, security etc.
  • Develop and conduct testing to support new features on Singtel Private IPVPN service, as well as Secured Key Distribution or Data Service.
  • Manage equipment capacity to ensure that the performance meets the Service Level Agreements offered to customers.
  • Upgrade and enhance the performance monitoring and service management system.
  • Evaluation of new products and technologies for new services rollout.
  • Keep abreast of new technologies and networking gear to improve the network and services that is offered to customers
  • Work with Operation team on the commissioning, implementation of changes, decommissioning, and provisioning of service.
  • Act as Tier 4 support for resolving operational incidents and problems.
  • Manage equipment vendors, purchase equipment through tendering process and administer supplier's contract.
  • Subject matter expert for the service and act as a consultant to the pre-sales team.


Skills for Success:

  • Degree in Telecommunications/ Electrical/ Electronics or equivalent qualifications with at least 3 years of working experience.
  • To have good working knowledge of networking technologies, in particular IP, Internet and MPLS (such as TCP/IP, OSPF, BGP etc). Knowledge base must include IP routing, peering, MPLS related technologies; and other layer 1 and 2 networking technologies like TDM and Ethernet.
  • To have good working knowledge of servers and virtualization administration, in particular OpenStack, RHEL, Linux Container, Docker, etc.
  • To have good working experience and knowledge on AAA (Authentication, Authorization and Accounting) related services, in particular RADIUS, TACACS, LDAP, 2FA, etc.
  • To have good working knowledge of software programming and integration, in particular Python, SCALA, NetConf, JSON, XML, RPC, Rest, gRPC, etc.
  • To have knowledge of Quantum Key Distribution and/or encryption equipment will be a significant advantage.
  • To have knowledge and experience on IPSec and SSL VPN technologies.
  • To have the aptitude and attitude to continuously upgrade and refresh the knowledge in networking technologies.
  • Good inter-personal, organizational, problem solving and teamwork skills.
  • Pro/active nature and ability to coordinate process designs across multiple groups.


Rewards that Go Beyond

  • Hybrid work arrangements
  • Full suite of health and wellness benefits 
  • Ongoing training and development programs 
  • Internal mobility opportunities


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We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.