Network Technician
Date: 17 Nov 2024
Location: Singapore, Singapore
Company: Singtel Group
At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.
The Network Technician is responsible for installing, amending, and removing unnecessary cablings and other network peripherals.
The activities may include but not limited to:
- Install well-functioning computer networks, connections, and cabling.
- Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network.
- Inspect LAN infrastructure and fix minor or major problems/bugs.
- Test and configure software and maintain and repair hardware and peripheral devices.
- Evaluate network performance and find ways of improvement
Make an Impact by
Technical Experience
- Experienced in Layer 1 Physical administration in enterprise DC and Port Environment.
- Responsibilities Analyzing, troubleshooting, and correcting network problems remotely/on-site
- Maintaining an inventory of network equipment along with their specifications
- Troubleshooting problems with computers, printers, network devices, or other network components to ensure optimal performance.
- Provide support for Level 1 escalated issues.
- Performing standard or project change request as per change window (non-business hours)
- Performs any other related duties as assigned by the team lead/manager.
- Driving within Port
Rack Condition
- Rack Sighting
- Rack Available
- Rack Locked
- Rack Fan Working
- Rack Cleanliness
- Power Cables Secured
Environmental Condition
- Temperature (Check the location of the temperature and inform the authority or our engineer)
- Other Environmental Factors (Dust, Dirt etc.), if Duty then need to clean the rack or space where device is located.
- Physical Health of Device (Randomly need to check the device health).
- AGV Preventive Maintenance.
- Rack Mount and Dismount (Installation, Removal and Addition)
Labelling
- Labelling Condition (verify labelling of device if not okay then need to relabel the device.
Skills for Success
- Must possess a valid Singapore class 3 driving license
- Diploma in Computer Science / IT or equivalent
- Minimum 1 year of experience in hands-on experience with common software and hardware installation and deployment