Senior OSSD Manager

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

Looking for an opportunity to elevate your career? Our internal mobility program is just what you need! 

In Singtel Group, we strongly believe that our employees are our most valuable assets and are committed to creating a culture that supports your professional growth. By exploring new job opportunities within the company, you can expand your skill sets, gain exposure to different areas of the business, and build a diverse and fulfilling career. 

If you are keen to explore this position or would like to refer a friend, please apply with an updated resume attached. Should you have any questions or concerns, please do not hesitate to reach out to the Talent Acquisition Manager in charge. 

Be a Part of Something BIG! 

We create great technology that can change the future, and we're looking for people to be part of our digital and 5G journey. If you like to work in a dynamic, leading communications technology group to deliver innovations and excellence across the region, come join our digital, software engineering, data and cyber security teams!

Apply now, and ignite our digital future together.

Make an Impact by

• Responsible for planning, implementation and ensure systems are in an optimal state for the OSS systems and solutions, meeting service level KPIs, satisfactory customer level and regulatory standards and requirements.
• Accountable for the planning and operations of the Assurance OSS (Operations Support System) solutions in event, performance and service management for the Fixed, Mobile, Broadband, IPTV and Transmission networks.
• Work with internal and external parties to collate/review and perform technical analysis of the requirements and drive the solution design for implementations.
• Lead in preparation of tender specifications, evaluation of tender from both a technical and commercial standpoint, and project management of the implementation.
• Lead in implementation of new OSS capabilities or upgrade existing systems, to support new network elements or technology deployed in the network.
• Evaluate and adopt automation, AI/ML, analytics capabilities to help transform OSS systems into an intelligent OSS eco-system platform.
• Lead in technical planning, implementation, and delivery for enhancement projects.
• Liaise and co-ordinate with system vendor(s) for the delivery, testing and timely implementation of new software, hardware, and modules.

Skills for Success 

• An IT or Telecommunication based degree, preferably in the areas of Electrical/Electronic or Info-Communications Engineering or equivalent
• At least 5 years working experience in the area of Engineering or service planning
• System OS knowledge and administration hands-on experience on some of following systems:
• Experience in Service or Network operations centre
• Linux (RHEL, CentOS), Solaris, HP-UX, Windows, Oracle, MySQL, Postgres and/or SAN/NAS storage system. CISCO IOS. Veritas Netbackup, Juniper OS.
• Well-rounded understanding of technology including Operating Systems (Linux), Networking fundamentals, Internet Protocols (DNS, TCP/ IP, HTTP), Cloud / Cyber Security and Hosting Infrastructure (load balancers, firewalls, etc) is required
• Domain certifications /experience in eTOM and ITIL v4.
• Certification in CCNA and/or CCNP.
• Mobile technologies (e.g. WCDMA, GSM, SIGTRAN, LTE, 5G etc)
• Good knowledge and/or working experience on IPV6, Load-balancer and security devices such as Cisco, F5, Fortigate and etc.
• Knowledge of shell scripting (Python, Bash…), cloud computing, containerization, micro-service, software-defined network, network function virtualization and major network protocols
• Understanding of Linux, open source, software development and related automation, monitoring tools (e.g. CI/CD, Jenkins, Docker, Ansible, Prometheus, Grafana)
• Good knowledge in SQL, Cloud Computing, Java and Python
• Good knowledge of shell scripting
• Critical thinking and problem solving skills.
• Conflict and stakeholder management
• Risk assessment and decision-making
• Communication skills, Team work, Adaptability, Self-driven and highly motivated
• Good Time management

Rewards that Go Beyond  

• Flexi work arrangements  
• Full suite of health and wellness benefits   

• Ongoing training and development programs   
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now! 

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated. 

Hiring Manager: Victor Kuik

Talent Acquisition Manager: Kimberley Tan