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Operations Manager

Date: 29-Mar-2021

Location: Singapore, Singapore

Company: Singtel Group


Singtel, Asia’s leading communications technology group, provides an extensive range of telecommunications and digital services to millions of consumers and businesses across Asia, Australia, Africa and the USA. With over 140 years of innovation behind us, we continue to push boundaries in our networks and services, to enrich lives and transform businesses.


Our core values – Customer Focus, Challenger Spirit, Teamwork, Integrity, and Personal Excellence – shape the way we work. We are passionate about making a difference and have an open and inclusive culture where everyone is empowered to do their best. Our diverse business means you will enjoy unique opportunities and rewarding experiences to learn and grow your career in a dynamic industry.


Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020



Key Responsibilities:

  • Carry out engineering planning (both pipeline and cable network) to support infrastructure project.
  • Manage a team of staff to plan and ensure timely implementation of underground fibre and pipe as required by customers and in accordance to required timeline.
  • Manage contractors to ensure work are appropriately scheduled and carried out in order to meet customers’ requirement.
  • Coordinate with various stakeholders (contractors, customers and service partners) to deliver service on time.
  • Budget management for Operating Expenditure and Capital Expenditure for the department. Continuous monitoring to ensure prudence in expenditure.
  • Implement initiates, new automation process to reduce manual works (eg. via RPA) and improve customer experience.
  • Assist in documentation of new processes and procedures to improve team efficiency.
  • Perform any other ad-hoc duties as per assigned by supervisor.



  • Degree in Engineering.
  • 5 years of related working experience.
  • Has knowledge in Fiber Technology Access & Transmission Technology.




We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.