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Ops Support Executive, EUC & Svc Desk

Date: 30-Aug-2021

Location: Singapore, Singapore

Company: Singtel Group

NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions.
 

As a Ops Support Executive, EUC & Svc Desk, the broad area of your job responsibilities will cover the following: 

  • Perform SCCM administration, Software packaging and deployment
  • Build software packages for deployment, with established procedures given
  • Perform first level SCCM Operations and Support
  • Package software within SLA under ATFM
  • Software packaging documentation
     

The ideal candidate should possess:

  • Diploma / certification in Information Systems or related field
  • Having 2-3 years of relevant experience in IT Support
  • Proficient and familiar with Scripting, SCCM Deployment and administrations
  • Meticulous with an eye for details, improving current operations
  • Troubleshooting issue on Desktop, Laptops, multi-function devices. Mobile devices
  • Having a passion for customer service and proactive in rectifying issues