Manager, Partnership and Alliances

Date: 19 May 2023

Location: Singapore, Singapore

Company: Singtel Group

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co.


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.


The Partnership and Alliances Manager will manage various aspects of the alliance relationship with NCS Strategic Partners in APAC and responsible to manage a portfolio of partners working in with NCS in the ecosystem includes various leading technology OEMs and startups.


As Partnership and Alliances Manager, the broad area of your job responsibilities will cover the following:

  • Sourcing of new partners to onboard based on requirements from the business by leveraging knowledge and networking with the ecosystem
  • Be the owner of the joint NCS-Partner business plan for meeting of NCS-Partners’ business goals and growth
  • Go-To-Market: Orchestrate different resources within the NCS organization to support co-selling and GTM activities and create/ maintain a long-term, scalable joint GTM model that drives partner and customer success
  • Single Point of Contact: Be the "Go To" resource to ensure key high-profile joint sales opportunities are sourced, developed, and closed
  • Progress Monitoring: Tracking progress, including coordinating the definition and reporting of the KPIs, as well as leading periodic health checks
  • Process Management: Establishing and ensuring smooth operation of the collaboration ground rules, such as the protocol for formal governance meetings and procedures for decision-making, project team meetings, data exchange, and other kinds of interactions
  • Executive Engagement: Organize and enable all executive engagements including QBRs
  • Drive Sales Campaign: Drive sales execution across activities, including coordination of lead generation-related and joint sales enablement activities between the Strategic Partners and the NCS sales/field organizations
  • Contract Management and Negotiation: Responsible for onboarding, renewing, extending, and negotiating agreements related the partnership
  • Partner Administration: Managing Partner portal management, deal registration, organizing and driving enablement activities in NCS, securing investment for partner strategic customer activities
  • Be involved in helping resolved and orchestrate critical delivery escalations, payments situations and other process issues associated with the Partner

 

Ideal candidate should possess the following:

  • Bachelor/Master’s degree in Engineering, Computer Science, Business or relevant disciplines
  • Min. 4 years of experience in Enterprise Sales and/or Channel/ Alliance development in the software/technology industry in a large technology OEM 
  • Experience engaging and influencing senior executives and strong familiarity with decision making processes in enterprise customers
  • Demonstrated experience working and communicating with multiple stakeholders and cross- functional teams including direct and channel marketing, solution architects, product management, account management and NCS companies globally
  • Good presentation skills, exceptional communicator with the ability to articulate complex concepts to cross-functional audiences
  • Inquisitive; will always ask questions to see the “big picture” or get a handle on the details
  • Able to excel both as team player, as well as an individual contributor
  • Entrepreneurial, self-starter