Partnerships Manager

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

Be a Part of Something BIG!

Join our dynamic and energetic Loyalty and Marketing team, where you'll manage Singtel's Rewards & Loyalty programs for both consumers and SMEs.

In this role, you’ll drive strategic partnerships, cultivate impactful collaborations, and enhance our loyalty initiatives to fuel customer retention, engagement, and satisfaction.

We’re seeking a proactive and strategic leader who can elevate our rewards offerings and deliver innovative loyalty solutions that contribute to business growth. If you have a strong background in partnership development, negotiation, and relationship management, we want to hear from you!

Make an Impact by

• Identify, negotiate, and establish strategic partnerships with merchants that align with our business goals and enhance our value proposition. - Collaborate with existing strategic partners on joint marketing initiatives and co-selling opportunities.
• Lead negotiations with potential partners to establish mutually beneficial agreements and ensure alignment with our loyalty goals.
• Build and maintain strong relationships with existing merchant partners to ensure mutual success and maximize program performance.
• Oversee the rollout of partnership programs, ensuring they are effectively integrated with partner offerings and deliver a positive experience for both merchants and customers.
• Work closely with internal teams, including marketing, sales to integrate partner offerings and promotions effectively.
• Track and analyse the performance of merchant partnerships, using data-driven insights to inform strategy and identify areas for improvement.
• Gather and analyse customer feedback and market trends to inform loyalty program enhancements and partnership opportunities.
• Prepare regular reports on partnership performance, key metrics, and strategic recommendations for senior management.

Skills for Success

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Min 3-5 years of experience in loyalty program management, partnership development, or a related field.
• Proven track record of successfully negotiating and managing merchant partnerships.
• Excellent negotiation, relationship-building, and communication skills.
• Ability to manage multiple projects and work collaboratively in a fast-paced environment.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits 
• Ongoing training and development programs 
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.