People Operations Executive (12 Months)

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

The Operations Executive is a key member of People Operations, offering operational and administrative shared services throughout the Employee Life Cycle Process for the Singtel Group of Companies.  The appointed individual will perform the services:

Key Responsibilities:

• Achieving Onboarding Excellence: Enhance the onboarding process by generating employee profiles in SuccessFactors, ensuring a smooth experience for new hires.
• Lifecycle Management: Engage in in different stages of the employee lifecycle, such as issuing lifecycle letters, managing work pass applications, and assisting with renewal and cancellation procedures.
• Personal File Management: Manage employees’ personal files, including creation, maintenance, archiving, and disposal, while ensuring compliance with data privacy regulations.
• Process Enhancement: Collaborate with different departments to streamline and automate processes, with the goal of improving the overall employee experience.
• Innovation and Improvement: Contribute to the continuous automation and enhancement of existing HR processes.  Work closely with IT and PowerApps developers to troubleshoot incidents and manage exception cases.
• Data Insights: Support in preparing reports and dashboards to offer valuable insights into HR operations, supporting informed decision-making.
• Communications Enhancement: Assist in creating infographics for internal communications, promoting engagement and clarity among employees.
• Cross-Functional Collaboration: Collaborate with People Partners and other departments, addressing queries and offering assistance as needed.
• User Acceptance Testing (UAT): Participate in UAT sessions when there are application and process changes, share perspective and help facilitate a smooth transitions.

The ideal candidate should have/be:

• A Diploma/Degree and IHRP certified.
• At least 8 years of HR working experience in a large organization.
• Familiarity with employee lifecycle management and knowledge of HR functions, policies, and procedures.
• Proficiency in MS Office Application (Words, Excel and Powerpoint), HRIS Software, and any graphic design tool such as Canva.
• Attention to detail and organisational skills.
• Good spoken and written communication skills.
• Familiarity with employment laws and regulations.