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Practice Lead, Microsoft

Date: 21-Nov-2021

Location: Singapore, Singapore

Company: Singtel Group

NCS is a member of the Singtel Group and the leading information, communications and technology (ICT) service provider with presence in the Asia Pacific region.


We deliver end-to-end ICT solutions to help governments and enterprises realise business value through digital transformation and the innovative use of technology. Over the years, NCS has played a critical role in the Singapore government’s efforts to computerise the civil service sector and integrate IT into its public services.


Join us and create your own success story by making a difference at many levels. Our close-knit teams are accelerating businesses, helping communities and growing smart cities across the region.


We have a great opportunity for a talented and self-motivated individual for the role of Practice Lead in Microsoft for our Applications Services Business unit.


Role and Responsibilities:

You are required to drive the overall growth of the practice through a combination of business development, talent management and oversight of project delivery.  As a thought leader, you are to set strategic direction for the practice including driving technical excellence and operational efficiencies, sales and building capabilities in Microsoft consultancy and delivery. 


You will oversee the organization development process (e.g. NCS IP development) and enhancements to the portfolios to improve their commercial performance. You will provide differentiated strategies across the lines of business and work with various teams across the organisation. The practice lead is knowledgeable of the costing methodologies and drive pre-sales origination to uncover opportunities and discover insights in client’s business as well as stay up to date with latest new and emerging industry trends of the practice. You will lead and grow the current practice to enable the organization to provide high-value service to our clients


You will manage a team in providing solution, consultancy and also implementing solutions for our customers in Singapore and the region as part of our growth for revenue, profits, service quality and customer satisfaction. 


The person will need ‘hands-on’ knowledge, vast exposure and wealth of experience within vendor and user environment, coupled with a driven and self-motivated personality.   The role requires a deep understanding and experience in implementing Microsoft solutions for large organisations to be able to influence buying decisions, craft rich solutions and win new deals. 



The ideal profile should have / be:

  • Degree in Engineering, Computer Science or a related discipline
  • At least 15 years' experience in IT delivery in business application services environment
  • Minimally 5 years’ experience in Microsoft and an expert level experience in the Microsoft product suite. Hands-on’ knowledge, vast exposure and wealth of experience within vendor and user environment
  • Experience in developing technology solutions and able to manage Microsoft projects for large enterprises, building capabilities that spans across different geographical locations
  • Proven track record in establishing a practice or Centre of Excellence in Microsoft;
  • Able to lead teams in delivery Microsoft solution and services and possess a driven and self-motivated personality;
  • Excellent communications and able to work well at all level