Pre-Sales Manager, Managed Roaming

Date: 19 Apr 2024

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.



Make an Impact by

  • Developing solutions and organizing, planning, creating & delivering compelling proof of concept demonstrations.
  • Support BD Managers for new leads on sales preaching.
  • Working closely with Sales to ensure the successful closure of the sales process.
  • Co-ordinate customers with wholesale roaming platform vendor, IT & Network teams on customer onboarding, plan creation, platform & network changes.
  • Provide after sales technical support. Understand customers’ needs and pain points to address the queries and provide suggestions or solutions.
  • Handling customer complaints on technical aspects and perform high level troubleshooting before escalating to network operations.
  • Liaising with network on the license and platform expansion with the BD forecast.
  • Assess network and supporting platform CRs.
  • Plan and support new Platform deployment & migration.
  • Keeping abreast of market trends and product & competitor landscapes.


Skills for Success

  • Degree in Computer Science, Engineering, or a related field.
  • Strong in Interpersonal Skills 
  • Strong in Stakeholder engagement
  • Strong in problem solving & prioritization skills.


Rewards that Go Beyond

  • Flexible work arrangements
  • Full suite of health and wellness benefits 
  • Ongoing training and development programs 
  • Internal mobility opportunities


Your Career Growth Starts Here. Apply Now!


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.