Preventive Maintenance Ops Manager

The Preventive Maintenance Ops Manager will represent OneCare Support shared services covering system operation for our Maintenance business.
 

Responsibilities:

• Interface with Service Managers on all ops matters.
• Manage a team of Ops engineers on system related escalation and matters pertaining to Corrective Maintenance and Preventive Maintenance. Rooster rotation and interface with SMs on escalation.
• Assist the Ops Lead to ensure his engineers are up to the job skill (certification and training).
• Take Lead in working with various divisions on operation improvement and analysis to better support.
• Key contributor for continuous operation improvement for OneCare Support.
• Laise with Sales Specialist on deals , and downstream vendors like Cisco, Checkpoint etc.
• Involves in Tender financial assessment for OneCare Support System portion as Solution Manager.
• Implemented/improve best practices and with high quality standards on for operation on System side in OneCare support.

Requirements:

• Bachelor's degree in Cybersecurity, Information Technology, or a related field.
• Proven experience in cybersecurity management, with a focus on preventive maintenance.
• Strong understanding of cybersecurity principles, technologies, and best practices.
• Relevant certifications such as CISSP, CISM, or CompTIA Security+ are highly desirable.
• Excellent analytical and problem-solving skills.
• Effective communication and collaboration abilities.
• Familiarity with security frameworks and standards.