Privacy Lead

• Location: We welcome applications from candidates based in Sydney, Adelaide or Melbourne.

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions.

We are crafting our future path through new technology, innovation and investment. We embody a challenger brand, with a challenger spirit. Be part of that future with this important role in the Privacy Office to help deliver robust privacy guidance and processes across the organisation, identify and mitigate privacy risk; and build trusted relationships with our customers and team.

What you’ll be doing

• Drive and foster key relationships with a variety of stakeholders across Optus, understand their business objectives and enable them to handle personal information in line with our privacy obligations and the expectations of our customers and team.
• Conduct detailed Privacy Impact Assessments and advise on high-profile and complex initiatives that may involve challenging privacy concepts, including biometrics, automation, AI and data analytics.
• Identify privacy risks and guide Business Units to implement controls and processes to minimise and manage these risks.
• Provide critical and practical advice on privacy in collaboration with other enablement functions, including Data Governance, Cyber Security, AI Governance, Legal and Risk.
• Support, manage and provide expert guidance on privacy incidents, while working collaboratively with cross-functional teams.
• Develop training and awareness materials and conduct face-to-face training to ensure privacy best practice.

What makes you perfect for the role?

• At least 5 years of experience in a privacy or related role, with a proven track record of success.
• Excellent relationship skills with strong written and verbal communication expertise to enable you to advise on compliance, best practice and customer expectations.
• Critical thinking which enables you to review, analyse, assess and choose strategies and act decisively, balancing privacy risks with business efficiency.
• Strong understanding of complex and evolving data privacy laws and industry developments across various jurisdictions, including Australia, Europe, and the Asia Pacific with the ability to apply this understanding practically across the organisation.
• Ability to work autonomously and prioritise competing projects makes you an asset to our team.

Optus is a place where we let you do you. We offer a range of benefits including:

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
• Competitive leave policies, including additional 'Connected’ days to focus on culture, family, health, community, or whatever’s important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive.

If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.