Process Automation Specialist - #catalystWSP

Date: 9 Feb 2024

Location: Singapore, Singapore

Company: Singtel Group

Singtel x Singapore Institute of Technology have embarked on a Work-Study Programme (WSP) launched in Feb 2023. The WSP is called “The Catalyst Programme” which is a structured on-the-job (OJT) development WSP that allows Polytechnic Diploma holders to secure a full-time position with Singtel while pursuing a university honours degree in Applied Computing. This programme is open to Singtel’s internal employees as well as external polytechnic diploma holders preferably from the ICT domain. Non-ICT diploma holders are encouraged to apply as well. In line with building capability in Singapore ICT sector this program will develop & groom talent over a 3-year period completing micro-credentials for each module which eventually stack-up to an honours degree in Applied Computing. Candidates will be offered a specific role as the one shared below. Are you ready for this challenge?

 

Be a Part of Something BIG!

 

Singtel Group IT team, deliver the right technologies and innovative capabilities. We ignite our digital future together as we deliver innovative technologies and capabilities in partnership with our business stakeholders, customers, our partners and each other. We want to deliver solutions that enable inspiration, education, optimism, and connections, allowing people to work smarter as they pioneer, entertain, learn, and dream.​ We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals.

 

Make an Impact by

 

  • Design and build automation solutions to improve service management processes to reduce manual effort and drive for greater efficiency
  • Review current IT service management processes and identify opportunities for automation
  • Design, build or enhance existing reports and dashboards to improve alerts monitoring and trend analysis
  • Develop reports and dashboard for improved trend analysis for incidents, problems, change, capacity, and availability
  • Work with tools team on monitoring dashboards and alerting

 

 

Requirements:

  • A completed diploma from a reputable Polytechnic
  • 3 year or less work experience
  • Candidates with no work experience are also encourage to apply

 

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.