Product Development Manager, Core Mobile (Consumer)

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Date: 05-Feb-2019

Location: Singapore, Singapore

Objectives:

  • Manage a portfolio of Core Mobile Voice products, including Voicemail, local/international VoLTE interconnects and VoLTE Roaming services.
  • Monitor product performance and takes appropriate actions to sustain product performance and profitability.
  • Manage evolution of Core Mobile products as technology evolves and roll out relevant products to the market.
  • Manage and enhance existing Value-added Services for Voice and for supplementary services such as Mobile Number Port services.

 

Responsibilities:

  • VoLTE: Key priority is to grow the number of supported devices and to plan for eventual migration of all users from 3G Circuit-switched voice to VoLTE/VoWiFi, in keeping with technological advances and business requirements
  • VoLTE Roaming: As part of the evolution to VoLTE, VoLTE Roaming is critical but is still very new globally.  This role is to develop models for local & International inter-working for VoLTE and VoLTE Roaming, including negotiations with overseas operators and Hub providers.
  • Manage a suite of Voice Add-ons like Voicemail, Missed Call Alert, Caller_ID, etc.
  • Review Fixed-Mobile convergence for Voice, Messaging and Data services.
  • Mobile Number Port: To ensure that the porting works as per IMDA’s directions and to handle escalated complaints on Number Porting issues, and take appropriate actions to resolve and to prevent future occurrence.
  • Work with Network Engineers to maintain/improve product performance, and to ensure compliance with regulatory requirements.

 

Requirements:

  • Min. Diploma/Degree with at least 3 years of relevant experience and possesses solid understanding of mobile technology and financial/product management; candidates with communications engineering and business management experience will have added advantage.
  • Strong negotiation, vendor + stakeholder management skills
  • Familiar with GSM technology, VoLTE, VoWiFi and Number Porting

 

 

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